Lynchburg, Virginia

A city smack in the middle of the state, this is not the famous Lynchburg of moonshine whiskey. But at the base of the Blue Ridge Montains, there is no doubt moonshine in these hills. This Lynchburg is nestled between the mountains and the James River, with a history going back to the Lynch family and their ferry to cross the river. Near the slightly larger city of Roanoke, Lynchburg is also home to Liberty University.

Old Dominion

The Commonwealth of Virginia is also known as ‘Old Dominion’ and borders the Blue Ridge Mountains and the Chesapeake Bay. Richmond is the capital, Virginia Beach the largest city and Fairfax County the largest Virginia metropolitan demographic area. Virginia has a population greater than eight million.

Virginia was one of the 13 Colonies in the American Revolution and a member of the Confederacy in the American Civil War. The Virginia General Assembly is the oldest state house in the Americas. Computer chips are the state’s leading export.

Virginia is bordered by Maryland to the north and east and West Virginia to the west. It sits atop North Carolina and a bit of eastern Tennessee and borders Kentucky to the immediate west. Shaped kind of like you would draw some mountains, on the east side of the peak in the north of Virginia are Washington DC and Arlington Virginia where Arlington National Cemetary and the Pentagon reside. Other famous areas of Virginia include Lynchburg in the center of the state and Norfolk and Williamsburg.

Virginia Beach Resources – About

Virginia Beach www.virginiabeach.com/ Virginia Beach – Get your free travel guide, complete list of hotels, attractions, festivals, events and more. Everything you need for your Virginia Beach vacation is 

The Pentagon

While give a Washington DC address by the United States Postal Service, the Pentagon is in Arlington County Virginia, adjacent to the Arlington National Cemetery and the Potomac River. Headquarters to the United States Department of Defense, the five sided building was designed by American architect George Bergstrom and dedicated in January 1943 during the height of World War II after less than 18 months of construction.

The Pentagon is also known as the world’s largest office building with 25 to 30 thousand employees housed in the building. The building is actually a complex of five story corridors to comply with Washington DC’s general architectural flavor which is devoid of towering buildings. The Washington Monument is the peak of Washington DC’s architecture and no skyscraper or other edifice will ever change that.

The Department of Defense is also sometimes what we mean when we refer to ‘The Pentagon’ and the terms have become interchangeable. The Pentagon complex consists of a series of five sided ringed corridors and the center of this complex is a large courtyard, historically known as Ground Zero, a name given to it during the Cold War with the Soviet Union when it was assumed that a Soviet ICBM was targeted at the building. The ringed complex allows ample light to enter thousands of offices as well as fresh air keeping the thousands of office workers just steps away from a connection with the outside world, no matter what floor or office they inhabit.

Virginia Beach

1st Police Precinct

(757) 385-4377
The First Precinct is located at 2509 Princess Anne Road, Virginia Beach, VA and is responsible for police matters in the southeastern part of the city.

2nd Police Precinct

(757) 385-2700
The Second Precinct is located at 820 Virginia Beach Blvd., Virginia Beach, VA and is responsible for police matters in the northeastern part of the city.

3rd Police Precinct

(757) 385-2703
The Third Precinct is located at 926 Independence Blvd., Virginia Beach, VA and is responsible for police matters in the northwestern part of the city.

4-H Youth Development

(757) 385-4769
4-H provides youth ages 5-19 informal, hands-on education to build life skills. Youth involvement is by way of community clubs, special interest projects, in-school activities, and camps.

4th Police Precinct

(757) 385-2800
The Fourth Precinct is located at 840 Kempsville Road, Virginia Beach, VA and is responsible for police matters in the southwestern part of the city.

Abandoned Automobiles (City Property)

(757) 385-5000
Any vehicle that is inoperable and left unattended on public property for more than 96 hours is deemed to be abandoned. The last known owner of the vehicle will be notified by certified mail regarding the location of the vehicle. If the vehicle is not claimed within 20 days of notification with payment for towing and storage, the vehicle will be sold at auction or crushed depending on the vehicle’s condition.

Abandoned Automobiles (Private Property)

(757) 385-4421
A vehicle is considered inoperative if it is not in operating condition, if it lacks a valid license plate or a valid inspection sticker. Vehicles abandoned on private property are the responsibility of the property owner.

Accident Reports

(757) 385-4331
You can obtain a traffic accident report by using the ePRO (Electronic Police Reports Online) system (for accidents that occurred after April 15, 2006). The system is free, but you must have details about the accident to use the system. Traffic accident reports can also be obtained by visiting Police Headquarters located at 2509 Princess Anne Rd. (municipal center Bldg. 11). There is no fee to obtain a report, and you must have the date, time and location of the accident, and the accident report number. The Central Records Unit keeps accident reports for five years. Visit the Central Records Unit window on the first floor to make your request.

Adam Thoroughgood House

(757) 385-5100
The Adam Thoroughood House is an 18th  century modified hall and parlor house reminiscent of English cottage architecture. It is furnished mainly with English furniture, ceramics, pewter, textiles, and other metal work of the period. The Colonial Revival garden allows visitors to enjoy the charms of an English pleasure garden. The house is closed for renovations until May 1, 2011. During the summer season the house is closed on Monday, but open Tuesday – Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.  Tours are on the hour. The final tour of the day begin at 4:00 p.m.

Adult Outpatient Services

(757) 437-3200
Adult Outpatient Service provides mental health and substance abuse assistance for adults age 18 and over and their families. Services provided include individual, family and group counseling; psychological testing; psychiatric evaluations; and medication monitoring. A wide variety of therapeutic groups are offered including depression treatment, women’s group, sex offender treatment, and groups for clients with mental health and substance abuse problems.

Agricultural & Natural Resourse

(757) 385-4769
The Agriculture and Natural Resource (ANR) program provides research-based information, assistance, and training for agriculture and environmental horticulture-related activities. Programs are designed to serve the needs of all city residents, including students and senior citizens.

Agricultural Reserve Program

(757) 385-5775
The Agricultural Reserve Program (ARP) is a voluntary program that purchases development rights from landowners in the southern part of the city.  To see if your farm or forest land is eligible for arp, please contact our office for an application or you may download one from our website.  An attractive 25 year compensation plan is offered to approved landowners who enroll their property.  A perpetual easement is recorded to maintain the property for the agricultural industry and preserve our rich rural heritage for future generations.

Agriculture Department

(757) 385-5775
The Department of Agriculture provides leadership, coordination and education to enhance the economic vitality of the City’s agricultural industry and the preservation and enhancement of its quality physical environment, to assist citizens in strengthening their families and to provide citizens and visitors with cultural and recreational opportunities by preserving our agricultural and rural heritage.

Animal Adoption

(757) 385-4444
Animals unsterilized prior to adoption must be altered 30-60 days after adoption.  Many animals are sterilized prior to adoption.  All animals are vaccinated prior to adoption and those that are sterilized through the facility are micro-chipped.  Adoption fees range from $25.00 to $135.00.

Animal Control

(757) 385-4444
The mission of the Virginia Beach Animal Control Unit is to balance the health, safety and welfare needs of the people and animals in our city.

Animals on Beach

(757) 385-4444
Animals are permitted on public beaches during certain times of the year and under certain restrictions. From the Friday before Memorial Day through Labor Day, no pets are permitted on public sand beaches, the boardwalk, or the grassy area west of the boardwalk from Rudee Inlet to 42nd Street. During this same period, animals are allowed on residential beaches between the hours of 6:00 p.m. and 10:00 a.m. Pet owners must use an air-tight container to remove and dispose of all feces.

Automobile Auctions

(757) 385-8172
Abandoned vehicles not claimed within 20 days of notification to the last known owner with payment for towing and storage, will be sold at auction or crushed depending on the vehicle’s condition. Visit the link for auction rules and dates.

Barking Dogs

(757) 385-4444
It is unlawful for a dog to bark in a loud, continuous or untimely manner. If a dog is found in violation of this ordinance, it can be impounded and the owner issued a summons.

Bayside Library

(757) 385-2680
Bayside Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.  The Special Services Library for the blind and physically handicapped is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Bayside Recreation Center

(757) 460-7540
Bayside Community Recreation Center is an 83,931 square-foot multi-faceted recreational space. Facilities include game rooms, gymnasium, racquetball courts, sports wall, weight room, aerobics, indoor swimming pool, dance room, and a demonstration kitchen. To participate in most activities, you will need a valid membership card or a daily pass. Hours of operation are Monday – Thursday, 6:00 a.m. – 9:30 p.m.; Friday, 6:00 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Bayville Farms Park

(757) 460-7569
Bayville Farms Park is a 68-acre district park. The park is open April through November from 7:30 a.m. to 11:00 p.m., and December through March the park closes at 5:00 p.m. Facilities include six lighted tennis courts, four lighted basketball courts, two lighted softball fields, three large group picnic shelters, playgrounds, shuffleboard courts, a 20-hole disc golf course, volleyball courts, horseshoe pits, a walking trail, and restrooms. Balls, bats and horseshoes may be checked out of the park office with a driver’s license or other form of identification. Family picnic tables, grills and a small pond for fishing are also available. For shelter reservations, please call  or visit any of our six community recreation centers.

Beach House Rehabilitation Services

(757) 385-6930
Beach House is a clubhouse community that provides rehabilitation services to Virginia Beach adults with mental illness, substance use and co-occurring disorders. The work-ordered day program provides a variety of meaningful opportunities within three work units: food services, clerical and retail. Members are encouraged to use their skills and strengths to make a significant contribution to the operation of the clubhouse and work alongside staff. Education and employment opportunities within the community are also provided. Opportunities for additional socialization are offered through the weekend Social and Recreational program. Transportation and lunch are available if needed. Beach House operates six days a week. Members frequently participate several days each week while some participate the entire week.

Bicycle Auctions

(757) 385-4578
All property that comes into the possession of the Police Department and an owner cannot be located is auctioned in accordance with Virginia State Code.  The Virginia Beach Police Department uses the services of the company Property Room.com for online auctions.  Please visit their website at www.propertyroom.com.

Bicycle Trails

(757) 385-1100
Locations of existing trails are depicted on the Virginia Beach Outdoors Plan. Copies are available on the parks and recreation Web site, by calling Parks and Recreation’s Administration Office, or by visiting their office.

Bicycle/Wheeled Device License

(757) 385-4445
A bicycle license costs $1 and can be purchased at any City Treasurer location or by mail to the address above. The laws regulating bicycling on Virginia’s public roads define the rights and duties of bicyclists, as well as the motorists with whom they share the road. Bicyclists and motorists basically have the same rights and duties, and the laws governing traffic regulation apply equally to both.

Block Party Permit

(757) 385-4800
Virginia Beach residents requesting permission to close or block any thoroughfare in a neighborhood for the purpose of having a gathering of neighbors are required to obtain a special event permit from the city. The block party permit application consists of the Outdoor Event and Entertainment permit application and the Block Party Regulations and Petition. The special events permit must be submitted at least 30 days prior to the event. There is a $50 permit processing fee. Block parties may be held any day of the week and may continue for no more than four hours. Parties must begin after 11:00 a.m. and end by 10:00 p.m. The sale of tickets, food, beverages, etc. is prohibited. Admission fees are prohibited.

Bookmobile

(757) 385-2650
The Virginia Beach Public Library Bookmobile supports the City’s early literacy efforts by providing programs and services to preschool children and their teachers/caretakers in various preschools and child care centers throughout the City. Trained staff present storytime programs to enhance early learning and model best practices for putting in place the six pre-reading skills children must have in order to be able to learn to read. We also offer children regular exposure to the library experience by providing them with opportunities to select and borrow books.

Bow Creek Community Recreation Center

(757) 431-3765
The Bow Creek Community Recreation Center is approximately 40,000 square feet and is located in the Princess Anne Plaza area. Facilities include a gymnasium, sports wall, indoor swimming pool, weight room, meeting rooms, and game room. To participate in most activities, you will need a valid membership card or daily pass. Hours of operation are Monday and Wednesday, 6:30 a.m. – 9:30 p.m.; Tuesday and Thursday, 8:30 a.m. – 9:30 p.m.; Friday, 6:30 a.m. ¬9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Bow Creek Golf Course

(757) 431-3763
Bow Creek plays to a par 70, tees measure 5,917 yards with Bermuda fairways and Bentgrass greens. Golf carts, pull carts and golf clubs are available for rental. Golf apparel and equipment are available in the Pro Shop. Private and group golf lessons with PGA golf professionals may be scheduled. Snack bar facilities are available for breakfast and lunch. Hours of operation are Monday – Friday, 7:00 a.m. – sunset, and Saturday and Sunday, 6:00 a.m. – sunset. Appropriate golf attire required. Metal spikes are not allowed.

Building Permits

(757) 385-4211
Building permits are required to erect, enlarge, alter, remove, demolish, or repair a structure, including decks, fireplaces, storage sheds, garages, commercial construction, alterations and additions.

Bulk Waste Pickup

(757) 385-4650
Collection of bulky household discards may be scheduled for your regular collection day.  You must contact Waste Management by 5:00 p.m. on the business day prior to your normal collection day.  We collect routine household discards such as furniture and appliances, but not items such as remodeling or building materials, carpet, doors, cabinets, sinks, rocks, dirt, concrete, vehicle parts, glass, or hazardous materials.

Business Licenses

(757) 385-4515
The Commissioner of the Revenue registers all businesses, including non-profit organizations operating within the city, and assesses the business, professional and occupational license tax on business activity conducted in Virginia Beach. The tax rate varies according to the classification of the business. New businesses must obtain a license prior to conducting business in Virginia Beach. The license expires at the end of each calendar year. The filing deadline for renewal is March 1st.

Business Personal Property

(757) 385-4515
The Commissioner of the Revenue is responsible for the accurate assessment of all tangible property or machinery employed in a business within the city. The commissioner’s office also oversees the exemptions process for Real and Personal Property Tax of nonprofit organizations.

Child & Youth Services

(757) 385-0850
Child & Youth Outpatient Services provides treatment for Virginia Beach children through age 18 with mental illness, substance use and co-occurring disorders and their families. Services provided include individual, family and group counseling, psychiatric evaluations and medication management. Parenting groups are also held in conjunction with child treatment.

Child Care Provider

(757) 437-3200
In order to become a licensed family child care home provider, you are required to meet and adhere to state and local standards for child care which include a home study, child protective services, criminal record checks, and tuberculin skin test.

Child Day Care

(757) 437-3200
The Child Care Program provides child-centered, family-focused services that support the family goals of economic self-sufficiency and child development by providing substitute parental care, protection, guidance, and early childhood education.

Child Protective Services

1-800-552-7096
For 24-hour information on services provided for children suspected of being abused or neglected, contact the Child Abuse Hotline at 1-800-552-7096.

Child Support Filing

(757) 385-4391
Juvenile Court Services handles filing of documents for child support.

City Attorney

(757) 385-4531
The purpose of the Office of the City Attorney is to provide effective and efficient legal services; promote accountability, trust and openness in government; and focus on outcomes that are fair, equitable and balanced while protecting the interests of the client.

City Clerk

(757) 385-4303
The City Clerk is appointed by the City Council and is custodian of the city’s official seal and is responsible to attest, record, and maintain all official documents. The City Clerk also maintains actions taken at council meetings and prepares the weekly summary and minutes of City Council meetings.

City Landfill

(757) 385-1980
The Landfill is located at 1989 Jake Sears Road, off Centerville Turnpike near Regent University.  Virginia Beach residents may take household waste and yard waste no larger than 6 inches in diameter directly to the Landfill.  The waste must be generated in the City of Virginia Beach from the primary residence and delivered in a privately owned, non-commercial vehicle (station wagon, passenger van, minivan, unmodified low-sided pickup truck or trailer no larger than ten feet). Residents are limited to 12 visits per year for landfill items. Yard debris, household hazardous waste and recycling drop-off items will not be counted toward landfill visits.  Proof of Virginia Beach residency must be provided.  Hours of operation are Monday – Saturday, 7:00 a.m. to 4:30 p.m. For more information, please call 757-385-1980 or visit www.VBgov.com/wastemgt.

City Manager

(757) 385-4242
The mission of the City Manager’s Office is to provide support and direction for the delivery of quality customer service to Virginia Beach citizens and visitors, members of City Council, city staff, and others to maintain and nurture a quality community for Virginia Beach.

City Treasurer

(757) 385-4445
The Treasurer is the custodian of all public monies of the city. The primary purpose of the division is to maximize the collection of revenues on behalf of the city in a timely and efficient manner. The Treasurer is also responsible for maximizing return on all public funds invested by his/her office. The overall functions of the office are, to a great extent, mandated by state and local legislation and the ability to carry out these mandates is limited by the availability of manpower and equipment. In short, it is the mission of the Office of the Treasurer to ensure economic vitality through the collection of revenue for the city, and to support the missions of all city departments.

City View Park

(757) 479-0106/(757) 385-0478
City View Park is a 43-acre park located near Centerville Turnpike. Facilities include 4 state-of-the art lighted softball fields, one multi-purpose field, playgrounds, picnic shelters, basketball courts, volleyball courts, horseshoe pits, walking trails, restrooms, and concessions. The park is open April through November from 7:30 a.m. to 11:00 p.m., and December through March from 7:30 a.m. to 5:00 p.m. For shelter reservations, please call  or visit any of our six community recreation centers.

City Wide Athletics – Adults

(757) 385-0458
Leagues in basketball, volleyball and softball are offered for both men and women who are at least 18 years of age. All registrations are for teams, and a franchise fee is required by the Athletic Unit for each team entered.

Citywide Athletics (Youth)

(757) 385-0458
The city offers basketball, baseball, softball, football, and volleyball leagues for youth age 10 through high school, in conjunction with area recreation associations. Participants may play in most sports as long as they are attending school. Sports for children under 10 years of age are offered and supervised entirely by volunteer associations. Each area is served by a chairperson who is the city’s liaison with the area recreation association.

Code Enforcement

(757) 385-4421
The Code Enforcement Division maintains the safety and appearance of the city’s existing structures and properties through routine inspections. Code enforcement inspectors respond to complaints about housing and property maintenance code violations. The inspectors patrol their assigned areas for violations, conduct systematic exterior inspections of neighborhoods on an as needed basis, notify property owners of violations, and take appropriate legal action to obtain compliance.

Commonwealth Attorney

(757) 385-4401
Under Virginia law, the Commonwealth’s Attorney is the chief law enforcement officer for their respective jurisdiction. The primary mission of the Office of the Commonwealth’s Attorney is to review and prosecute all felony cases, domestic violence and certain misdemeanor cases (where required by law), and to provide legal training and advice to police officers, magistrates and other local officials.

Community Corrections

(757) 385-4689
The Office of Community Corrections is an alternative sanctions program whose mission is to protect the public’s safety and interest while providing services for the courts in this jurisdiction. Nonviolent felons and misdemeanor offenders are referred for supervision while they are meeting conditions specified by the courts. Offenders are referred from the Circuit, General District, and Juvenile & Domestic Relations Courts.

Community Services

(757) 385-0866

Companion Services

(757) 437-3200
Companion Services may be provided to adults who are unable to care for themselves due to physical or mental limitations. Supplemental Security Income (SSI) recipients and certain other low-income persons may receive in-home care and light housekeeping services. These services are provided by a licensed agency under a contractual arrangement with the Virginia Department of Social Services.

Comprehensive Planning Division

(757) 385-4621
The Virginia Beach Planning Department’s Comprehensive Planning Division prepares and updates the Virginia Beach Comprehensive Plan.  The Comprehensive Plan is a policy document that expresses the vision of the citizens and City Council of Virginia Beach for how physical development of the City should be directed for at least the next twenty years.  It cites many of the City’s unique areas, including urban strategic growth, suburban, transitional and rural areas, and area plans are incorporated as they are adopted.  It also contains city-wide elements addressing transportation planning, environmental stewardship and sustainability, and planning for housing and neighborhoods.  The Comprehensive Plan is accompanied by a Reference Handbook designed to be a useful resource that includes a variety of community design and development guidelines, the titles of stand-alone documents that, by reference, are adopted as part of the Comprehensive Plan, and a list of prioritized actions that will help implement the policies of the Plan.   Copies of the Comprehensive Plan are available for viewing in the Planning Department or visit www.ourfuturevb.gov.

Concealed Weapon Permit Information and Application

(757) 385-4331
To apply for a concealed weapon permit, you must be a resident of the City of Virginia Beach, at least 21 years of age, a U. S. citizen, and provide a picture ID and one other form of identification. You must also provide proof of competency in handling a weapon. Upon approval, a permit is issued by the Circuit Court and is valid for 5 years. A fee of $50 is required.

Conditional Use Permit

(757) 385-4621
A conditional use permit is required for certain specified uses (not allowed by right) that fall within a zoning category. To apply for a conditional use permit, the applicant must submit an application to the Virginia Beach Planning Department. The application fee is $800 (or $150 for nonprofit organizations or home occupations). The process involves two public hearings and takes a minimum of three months.

Consumer Affairs

(757) 385-5836
The Consumer Affairs Officer in the Office of the Commonwealth’s Attorney works with the Virginia State Consumer Affairs Office to provide safeguards for the consuming public against unfair, deceptive or unconscionable acts, or practices in the conduct of trade in Virginia Beach.

Consumer Affairs

(757) 385-5836

Contemporary Art Center

(757) 425-0000

Contested Divorce

(757) 385-4501

Contractor’s Registry

(757) 385-5750
A registry of contractors who have been qualified to do rehabilitation and new construction work is available upon request. All contractors who are interested in bidding on new construction or rehabilitation jobs are sent a pre-qualification package which includes reference forms, pre-qualification, declaration of status, affidavit of financial capability, and a certificate of insurance.

Correctional Center (Jail)

(757) 385-4555
The Sheriff’s Office is responsible for the administration of the city’s correctional center. Inmates may receive mail at P.O. Box 6098, Virginia Beach, Virginia 23456.

Court Services – Juvenile and Domestic Relations Court

(757) 385-4361
The Court Service Unit is comprised of Juvenile Intake and Juvenile Probation and Parole. Juvenile Intake processes criminal petitions against juveniles and also civil petitions including support, custody, visitation, and emancipation.  The unit also provides services for runaways, truants and victims of spousal abuse. Juvenile Probation and Parole performs background investigations and supervises those juveniles placed on probation through Juvenile Court.

Court Support

(757) 385-8531

Cox Cable

(757) 222-1111

Creeds Elementary

(757) 648-2400

Crime Prevention Through Environmental Design

(757) 385-1006
Crime Prevention Through Environmental Design (CPTED), is the proper design and effective use of the environment that can lead to a reduction in the incidence and fear of crime and an improvement in the quality of life. Lectures, demonstrations and displays are available to community, civic and social organizations using this innovative crime prevention approach.

Crime Solvers Hotline

(757) 427-0000
Crime Solvers is a community involvement program formed through the cooperation of citizens, the media and the police. Anyone with information about a crime is encouraged to call the 24-hour hotline (1-888-LOCK-U-UP). The caller will remain anonymous by being assigned a confidential code. If the information leads to an arrest, the recovery of stolen property, the confiscation of illegal narcotics, or the arrest of drug dealers, the caller is eligible for a cash reward of up to $1,000.

Criminal Court

(757) 385-8531
The Criminal Division decides cases in which a person is charged with a criminal misdemeanor. A misdemeanor is any charge which carries a penalty of no more than one year in jail and/or a fine of up to $2,500. The division holds preliminary hearings in felony cases. Any charge that may be punishable by more than one year in jail is a felony.  Preliminary hearings in felony cases are held to determine whether there is enough evidence to justify holding the defendant for a grand jury hearing.

Croatan

(757) 437-4919

Curbside Garbage Collection

(757) 385-4650
Waste is collected one day per week in black 95-gallon carts which may be purchased from the Waste Management Division.  Containers should be placed at the curb with the handle toward your house and 3 feet of clearance between other containers and any other item.  Remove containers from public view at the end of your collection day.  Clearly label your container with your address and record your container serial number. No other garbage will be collected outside of the black can except for yard waste.

Curbside Yard Waste Collection

(757) 385-4650
Yard waste is collected on your normal collection day and does not require a work order. Tree limbs should be no more than 4 feet long and 6 inches in diameter and placed in piles not to exceed 4 x 4 x 4 feet. One pile, generated from each house, will be collected on each collection day.  Smaller yard debris, such as grass and leaves (no dirt, rocks, mulch or root balls), should be bagged in securely-tied clear plastic bags not to exceed 25 lbs. per bag.  Up to 25 bags will be collected.  Tree removal debris is not collected at the curbside. However, it can be collected through the Yard Waste Container Program, provided each piece is no larger than 6 inches in diameter.  Please note that any work done by private contractors must be disposed of by the contractor.  Residents are urged to place yard debris, as well as waste and recycle containers, outside of the drainage flow line (a few inches away from the curb) to keep the drainage flow line clear and avoid neighborhood flooding.

DARE Program

(757) 385-6351
DARE (Drug Abuse Resistance Education) is an innovative program designed to prevent substance abuse through education. Currently, DARE is being taught at the 4th grade level.

Development Services Center

(757) 385-8277
The Development Services Center (DSC) is in the business of guiding and assisting its customers through the land development process. The DSC’s responsibilities include coordination, review and approval of the following: all site plans; subdivision construction plans; preliminary subdivision plats; redevelopment / infill single family site plans; land management plans for septic systems in poorly drained soils; single family site plans for sites located within the Chesapeake Bay Resource Protection Area (RPA); Chesapeake Bay Preservation Area (CBPA) Preliminary Project Requests; as-built drawings associated with filling, stormwater management facilities and public infrastructure; and drawings, agreements and other documents associated with final subdivision plats.

DMV Select

1-804-(757) 497-7100
DMV Select located in the Commissioner of the Revenue’s office can serve current customers with vehicle-related transactions. Customers requiring driver’s license or personal ID transactions must visit a full-service DMV. DMV Select cannot assist customers with driver’s license or personal ID transactions.

Dog & Cat Licenses

1-866-923-1796
The Code of Virginia Beach requires that every dog and cat over four months old be licensed. You have the option to purchase a one, two, or three year license that will run concurrent with your dog or cat’s rabies shot. No license will be issued that exceeds the date of the rabies expiration. Fees are $7 per year for neutered dogs, $5 per year for neutered cats, and $10 per year for unneutered dogs and cats. Proof of rabies vaccination from a licensed veterinarian is required. Animal licenses are not transferable from owner to owner and are only refundable if issued in error.

Dog Parks

(757) 385-0400
Virginia Beach has two dog parks consisting of a one acre fenced area where dogs can run free from their leashes: Red Wing Park at 1398 General Booth Blvd. and Woodstock Community Park at 5709 Providence Rd. An annual on-site registration fee of $10 is required, along with proof of license and vaccination. Dogs will be issued a tag to wear visibly on their collar. Children are required to be at least 8 years of age to enter the park.

Economic Development

(757) 385-6464
The Virginia Beach Department of Economic Development is implementing a strategy to create a diversified, continually expanding, dynamic economy through the development of new, targeted businesses and the enhancement of existing businesses. The goal of this strategy is to create business organizations that will remain, prosper and expand within Virginia Beach by creating quality jobs, higher wages, lower tax rates, and a quality of life unsurpassed by others.

Electrical Permit

(757) 385-4211
Electrical permits are required for the installation of new electrical service equipment, existing service relocations, service increases, as well as fixed appliances and equipment connections.

Emergency Communication VB911

(757) 385-4232
The mission of VB 9-1-1 is to enhance the quality of life of every person in Virginia Beach by receiving and processing 9-1-1 emergency and non-emergency calls.  This division dispatches Police, Fire, Emergency Medical Services and local government agencies in a prompt, efficient, courteous and professional manner to help save lives, protect property and assist the public.

Emergency Home Repair

(757) 385-5750
Funding to correct life-threatening and unsafe conditions is made available to households with income at 80% or less of the area median income. Examples would be no hot water, no heat, or electrical hazards.  Applications for assistance are taken by appointment only.

Emergency Management

(757) 385-4228
The Office of Emergency Management promotes a comprehensive emergency management program to lessen the community’s impacts from manmade or technical disasters, and potential catastrophic incidents by utilizing mitigation, preparedness, response, and recovery strategies.

Emergency Medical Services

(757) 385-1999
Emergency Medical Services oversees 10 volunteer rescue squads, which are housed in the same locations as the Fire stations. Volunteers provide basic and advanced life support through the use of a crash truck, bike team, and their boat and dive team services.

Employment

(757) 385-4157
The City of Virginia Beach offers opportunities for careers in a variety of different fields with competitive salaries and a comprehensive benefits package. Applications are accepted only for positions which are currently vacant and for which we are actively recruiting. Please visit the WAVE Web Application for Virginia Beach Employment to search for open positions.

Environmental and Sustainability

(757) 385-4621
The  Environment and Sustainability Office (ESO)advocates responsible stewardship of the city’s natural resources to improve the overall physical quality of the city’s environment.

Environmental Crimes

757) 385-4228
An environmental crimes hotline has been established to provide citizens with the ability to report suspected illegal dumping activities. You should provide your name and telephone number, a description of the incident, the exact location of the incident, information such as a company name, license number or vehicle identification, and a description of any individuals involved.

Evacuation Routes (Hurricanes)

(757) 385-3111
The Virginia Department of Transportation (VDOT) has developed an evacuation plan designed to minimize problems caused by heavy traffic. To ensure a successful evacuation, residents should leave as early as possible and use routes specified for their area.

Family & Consumer Sciences

(757) 385-4769
Family and Consumer Sciences help Virginians improve the quality of life through educational programs which include: Family Financial Education; Home and Housing Education; Home-based and Micro-business Education; Consumer Education; and Positive Youth Development.

Family Planning Clinic

(757) 518-2700
Family Planning Clinics provide confidential birth control services and preconceptual counseling to women of child bearing age.  Fees for services are based on income. Services are by appointment only. Pregnancy testing services are provided on Monday mornings 8:00 – 11:00AM and Wednesday afternoons 1:00 – 4:00 PM.   A fee is charged.

Farm Bureau Live Amphitheater

(757) 368-3000
The Farm Bureau Live Amphitheater has 7,500 reserved seats located under the pavilion roof, each with an unobstructed view of the stage.

Farmers Market

(757) 385-4395
The Farmers Market, located at the corner of Princess Anne and Dam Neck Road, is a year-round open-air market featuring fresh local and regional produce; an organic grocer and butcher shop; florist and gift shops; candy and bakeries; restaurant; nature gifts and specialty stores; and a home and garden gift store. Restaurant opens daily at 7:00a.m. Management Office is open daily at 8:30 a.m. and General Merchants hours are: 10:00 a.m. – 5:00 p.m. Monday – Saturday, and Noon – 4:00 p.m. on Sunday.

Fence Permit

(757) 385-4211
A permit fee of $30.53 is required to ensure proper construction procedures, safeguard property values in the neighborhood, and enforce standards of the landscape, screening, and buffering specifications and standards set forth by the city of Virginia Beach. You will need a copy of the physical survey, a list of materials, and the type of landscaping planned.

Fines And Renewals

Fines for overdue library materials are 25 cents per day, per item, to a maximum of $10 per item. When fines exceed $10, a customer’s borrowing privileges may be restricted. Items may be renewed up to five times, if the item is not on reserve. Renewals may be requested at the library Web site, by telephone, or in person at any library agency.

Fingerprinting

(757) 385-4137
Fingerprint cards for non-criminal or employment reasons are provided to the public for a fee of $10 for the first card and $5 for each additional card. This service is not available for immigration and naturalization purposes.

Fire Reports

(757) 385-4228
Copies of fire incident reports may be obtained from this office. Citizens will need to provide a name, address and date of the fire, so that the report can be quickly located.

Fire Station 18-Green Run

(757) 385-4228

Fire Station 6- Creeds

(757) 385-4228

First Time Home Buyer Program

(757) 385-5750
The First Time Home Buyer program exists to help current renters overcome barriers to home ownership; provide incentives for home purchases in areas with low rates of home ownership; and to help insure the success of program participants once they become homeowners. Assistance is provided one time only to any individual or household. To be eligible for this program, the applicant must be a resident of Virginia Beach for a minimum of 90 days; and have a household total gross annual income that does not exceed 80% of the area median income (adjusted for family size) as established by the U.S. Department of Housing and Urban Development (HUD).

Fishing & Hunting License

(757) 385-8822
Hunting and fishing licenses are issued by the Clerk of Circuit Court or from a private sporting goods store or bait and tackle shop. A license is not required for fishing on private property. Please contact the License and Probate Division for specific exemptions on saltwater fishing licenses.

Flood Zones

(757) 385-4131
The Public Works Engineering Division can assist citizens in determining the flood zone in which their property lies.  Beach Management can provide citizens with a letter indicating their property’s flood zone. The National Flood Insurance Program is a program offered through the Federal Emergency Management Agency for homeowners in areas that may experience flood damage as a result of heavy rains, hurricanes or other natural disasters. Contact your insurance agent for more information on this program.

Foreclosure Prevention Resources

(757) 385-5750
The city of Virginia Beach recognizes that many homeowners are experiencing financial difficulties and may be facing foreclosure. A listing of resources to help homeowners locate the available assistance to prevent foreclosure has been assembled and is available at www.vbgov.com/housing.

Foster Care

(757) 437-3200
The Foster Care program provides services to children and families when the court places a child in the custody of Social Services.  Foster parents work closely with the agency and with the natural parents to help in resolving problems and reuniting the family whenever possible. Adults who are 21 years and older may be foster parents if they are willing to provide a healthy, safe and nurturing home for a child and meet all standards set by the State of Virginia.  A monthly maintenance payment toward the cost of room, board, clothing, personal care, and allowance is provided for each foster child.

Francis Land house

(757) 385-5100
The Francis Land House is a two hundred year old plantation home built circa 1805 – 1810. The Francis Land House is open to the public six days per week during the summer season for guided tours. Special programs for schools, scouts and the general public are offered throughout the year. The Land House was purchased by the city of Virginia Beach in 1975 and has been operated as a historic house museum since 1986. During the summer season the house is closed on Monday, but open Tuesday – Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m. The winter season is October 16, 2010 through April 15, 2011 and the house will be open on Saturday from 9:00 a.m. to 5:00 p.m. and on Sunday from noon until 5:00 p.m. Tours are every hour on the half hour and the final tour of the day is at 4:30 p.m.

Garage and Yard Sale Permit

(757) 385-8074
A permit is not required for residential garage or yard sales. Policies for these types of sales include limiting each residence to two sales per year, each with a duration of up to three calendar days. Sales are limited to used personal property of the resident. New items purchased for resale and arts & crafts created for resale are prohibited. No signs advertising the sale are allowed other than one sign on the property where the sale will be conducted.

Great Neck Library

(757) 385-2606
The Great Neck Library hours are Monday – Thursday, 10:00 a.m. ¬ 7:00 p.m. ; Friday and Saturday, 10:00 a.m. – 5:00 p.m.

Great Neck Park

(757) 496-6735
Great Neck Park is a 70-acre district park located along the banks of the Lynnhaven Bay. Facilities include four baseball fields, five large group shelters, mini-shelters, picnic tables and grills, three playgrounds, horseshoe pits, volleyball courts, vending machines, walking trails, and restrooms. Balls, horseshoes and bats may be checked out from the park office with a driver’s license or other form of identification. In addition, a gazebo located at the end of a scenic walkway overlooks the Lynnhaven River. The park is open from 7:30 a.m. to the posted closing time. For shelter reservations, please call  or visit any of our six community recreation centers.

Great Neck Recreation Center

(757) 496-6766
Great Neck Community Recreation Center is an 83,931 square-foot multi-faceted center located behind Cox High School. Facilities include an indoor swimming pool, game room, sports wall, traverse climbing wall, gymnasium, meeting rooms, dance and aerobic studio, racquetball courts, weight room, craft workshop, and demonstration kitchen. To participate in most activities you will need a valid membership card or daily pass. Hours of operation are Monday – Thursday, 6:00 a.m. ¬9:30 p.m.; Friday, 6:00 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Home Improvement and Repair

(757) 385-5750
Keeping housing in good repair helps everyone enjoy a better quality of life. However, sometimes it is difficult to afford what is necessary. Therefore, we make funds available in a variety of programs to help owners repair their homes and reduce future maintenance costs. Funds are provided either as grants or loans. Applications for assistance are taken by appointment only.

Household Hazardous Waste Facility

(757) 385-1980
This facility is located at the City of Virginia Beach Landfill.  Virginia Beach residents may take household hazardous waste to this facility.  For a list of acceptable items, please visit www.VBgov.com/wastemgt. The waste must be generated in the City of Virginia Beach from the primary residence and delivered in a privately owned non-commercial automobile, station wagon, passenger or minivan, unmodified low-sided pickup truck, or a trailer that is no larger than a pickup truck bed. Proof of Virginia Beach residency must be provided.  Disposal is limited to five gallons of liquid or 75 pounds of solid household hazardous waste per visit.

Immunization Clinic

(757) 518-2700
Routine immunizations for children from birth until their 19th birthday are provided at no charge. Walk-in immunization clinics are held Monday, Tuesday, Wednesday and Thursday mornings, 8:00 a.m. – 10:00 a.m. and Monday, Wednesday and Thursday afternoons, 1:00 p.m. – 3:00 p.m.   Appointments are available on Friday mornings, 8:15 a.m. – 11:15 a.m. Walk-in customers are seen on a first come first serve basis.  Shot records are required to be seen.

Juvenile and Domestic Relations Court

(757) 385-4391
The Juvenile and Domestic Relations District Court handles cases involving juveniles and adults involved in disputes concerning the support, visitation, parentage, or custody of a child and offenses against members of their own family. This court also handles foster care.

Kempsville Golf Course

(757) 474-8441
The championship tees measure 5,843 yards with Bermuda fairways and Bentgrass greens, featuring a challenging back nine with numerous bunkers and water hazards. Golf carts, pull carts and golf clubs are available for rental. Golf apparel and equipment are available in the Pro Shop. Private and group golf lessons with PGA golf professionals may be scheduled. Snack bar facilities are available for breakfast and lunch. Hours of operation are Monday – Friday, 6:30 a.m. – sunset, and Saturday and Sunday, 6:00 a.m. – sunset.

Kempsville Library

(757) 385-2627
The Kempsville Library hours are Monday – Thursday, 10:00 a.m. – 7:00 p.m.; Friday and Saturday, 10:00 a.m. – 5:00 p.m.; and Sunday (September – May only) 1:00 p.m. – 5:00 p.m.

Kempsville Recreation Center

(757) 474-8492
The Kempsville Recreation Center is 82,000 square feet. Facilities include game rooms, gymnasium, Sports wall, aerobics and dance rooms, racquetball court, weight room, meeting room, indoor swimming pool, softball fields, tennis courts, and outdoor basketball courts. To participate in most activities you will need a valid membership card or daily pass. Hours of operation are Monday – Thursday, 6:30 a.m. 9:30 p.m.; Friday, 6:30 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Library Card

Stop by any Virginia Beach Public Library location and complete and application form. To be eligible for a library card, you must provide proof of a current address and show a picture identification card with a valid signature. All Virginia residents and their families may apply for a Virginia Beach Public Library card. Non-Virginia Beach residents may purchase a card for $35 a year or a 3-month card for $10.  Free cards are also available to anyone who owns property within the Virginia Beach city limits or has a Virginia Beach business license.  There is no age requirement to apply for a library card. For people under the age of 18, a parent or legal guardian must sign the application form and return it to the library with proof of current address and picture identification. Key fob and replacement cards are $1.

Library Catalog

The Virginia Beach Public Library provides Internet access to the library catalog. Customers may also renew materials, place reserves or view their account online. The catalog may be unavailable nightly for a short period of time sometime between the hours of 10:00 p.m. and 3:00 a.m. The total down time should be less than one hour.

Library Meeting Rooms

Meeting Rooms are available at all libraries except Pungo-Blackwater and the South Rosemont Youth Library.   The Central Library also has a 248 seat auditorium.   Meeting Rooms cost $10 an hour and the auditorium is $25 an hour.   Government agencies are exempt from this fee.   Interested parties should contact each a specific library to make a reservation.

Little Island Park

(757) 426-0013
Little Island Park is a 144-acre beach park located next to the Atlantic Ocean, north of the Back Bay Wildlife Refuge. The park is open April 15 through October 31 from 5:30 a.m. to 11:00 p.m., and November 1 through April 14 from 7:00 a.m. to 5:00 p.m. Lifeguards are on duty daily from Memorial Day to Labor Day from 9:30 a.m. to 6:00 p.m. Daily parking fees between Memorial Day and Labor Day are $3 for residents, $5 for non-residents and $10 for buses and RVs. The park has a 775¬foot beach north of the fishing pier for surfing and a 2,000-foot beach for swimming and fishing south of the pier. Lighted tennis courts, basketball courts, restrooms, picnic shelters, and parking are available. Back Bay, a brackish lake, provides excellent fishing and crabbing along the western border of this unique park. For shelter reservations, please call or visit any of our six community recreation centers.

Long Term Care Pre-Admission Screening

(757) 518-2762
Social Work/Nursing assessments in the home or community setting for Medicaid funded long term care.

Marine Animal Stranding Response

(757) 437-6159
The Virginia Aquarium & Marine Science Center’s Stranding Response Program promotes the conservation of marine animal species through stranding response, research, rehabilitation and education. If you find a live or dead stranded marine mammal (dolphin, seal, whale) or sea turtle, please do not approach or move the animal. Immediately call the Stranding Response Team’s 24-hour hotline (757) 437-6159.

Marriage License

(757) 385- 8926
Marriage licenses are issued by the Clerk of the Circuit Court. Both parties must be present, and identification is required. If parties are under 18 years of age, written and notarized consent from a parent or legal guardian is required. There is a cash only fee of $30, and the license is valid for 60 days. Current authorized marriage commissioners are Allen Sokolik at 721-4608, George Hale at 306-7091, Harold McGee at 491-9177, and Curtis Payne at 430-9495.

Master Gardner Volunteers

(757) 385-8156
The Virginia Beach Master Gardener volunteer program is open to all adult city residents, and provides a 50 hour state-certified horticultural training program for applicants. Program graduates become city volunteers that contribute a minimum of 40 hours of their time each year through activities such as the MG HelpDesk, MG Speakers Bureau, youth programs in the public schools, and the annual Community Gardening Festival.

Mayor’s Committee For Persons With Disabilities

(757) 385-4581
On behalf of all people with disabilities, and in an advisory capacity to the Mayor, the committee’s mission is to raise the awareness of the Mayor, members of City Council, city administration, and the community at-large of the needs of persons with disabilities. The committee assists in formulating solutions to meet those needs and advises on issues involving compliance with state and national legislation addressing their needs.

Mechanical Permit

(757) 385-4211
Mechanical permits are required for the replacement, repair or alteration of mechanical systems in structures.

Mental Health/Substance Abuse

(757) 385-0888
The Emergency Services program operates 24 hours a day, 7 days a week. Weekend and holiday services are provided by site-based and mobile staff. Emergency Services provides telephone and in-person crisis assessment, intervention and consultation regarding persons with mental illness, substance use and co-occurring disorders. Services also include psychiatric evaluation, medication services and pre-admission screening for in-patient care.

Meyera E. Oberndorf Central Library

(757) 385-0150
The Central Library hours are Monday – Thursday, 10:00 a.m. – 9:00 p.m.; Friday and Saturday, 10:00 a.m. – 5:00 p.m.; and Sunday (September – May only) 1:00 p.m. – 5:00 p.m.

Mount Trashmore Park

(757) 473-5237
World-renowned Mount Trashmore Park is 165 acres comprised of two man-made mountains, two lakes, multiple playgrounds, a skate park, and multi-use trails. The mountain is 60 ft. high and over 800 ft. long and was created by compacting layers of solid waste and clean soil. The park is open year round from 7:30 a.m. until the posted time listed at the park. Facilities include four large and five small picnic shelters, skate park, playground areas, three volleyball areas, parking, a walking trail that measures approximately 1.45 miles, vending machines, and restrooms. The park features two lakes. Lake Windsor, located along South Blvd., is brackish water fed by Thalia Creek (fishing is allowed). Lake Trashmore, located along Edwin Dr., is freshwater and stocked with fish. No private boats are allowed on this lake, but fishing is allowed. For shelter reservations, please call  or visit any of our six community recreation centers.

Munden Point Park

(757) 426-5296
Munden Point Park is a 100-acre district park located on the North Landing River, a major leg of the Intercoastal Waterway. The park is open from 6:30 a.m. until the posted time listed at the park. Facilities include five large shelters, mini-shelters, a boat ramp, three ball fields, three basketball courts, a fitness trail, three playgrounds, horseshoe pits, canoe and kayak rentals, volleyball courts, vending machines, and restrooms. An outdoor amphitheater with electrical outlets is also available by reservation. For shelter reservations, please call or visit any of our six community recreation centers.

Municipal Parking Lots/Resort Area Parking

(757) 385-5303
There are 3,472 city-owned / leased parking spaces available to the public at the oceanfront, south end of Croatan, and the north end of Sandbridge.

Neighborhood Watch

(757) 385-1006
Neighborhood Watch is a program involving the joint efforts of the Crime Prevention Unit and the community. The program is designed to enhance neighborhood security, heighten the community’s power of observation, and encourage mutual assistance and concern among neighbors. Take the time to care about your family, your neighborhood and your city. Become a community leader for a Neighborhood Watch Program in your area.

Oceanfront Entertainment

(757) 385-4800
Family oriented activities are scheduled year-round at the 17th and 24th street parks.

Oceanfront Library

(757) 385-2640
The Oceanfront Area Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Operation Smoke Detector

(757) 471-5826
Operation Smoke Detector is a community service project funded by donations from businesses, community groups and citizens of Virginia Beach. The project is designed to provide and install smoke alarms in homes of citizens who do not have smoke alarms or are unable to install their own.

Outdoor Entertainment Permit

(757) 385-4800
An outdoor entertainment permit is required for events offering live or recorded musical entertainment for over 150 people that does not take place within a fully enclosed building. The application must be submitted at least 30 days prior to a one day event, and 60 days prior to a two or more day event. The permit fee can vary from $50 to $150, depending on the scope of the event and whether it is held on public or private property. If the event is on public property, the sponsor is required to provide a certificate of insurance covering general liability and may also be required to provide other items deemed necessary to ensure the safety of event participants and spectators. Please contact the Office of the Commissioner of the Revenue at (757) 385-8661 to verify if a community event license is also necessary and if trustee tax liability applies.

Out-Of-School Time Programs

(757) 385-0401
The Virginia Beach Department of Parks and Recreation offers quality before school, after school, intersession, breaks, and summer programming concurrent with the Virginia Beach City Public Schools (VBCPS) schedules for designated elementary and middle schools. Students participate in engaging, interactive and exciting games and activities that keep their minds and bodies energized when they’re not in school. For recreation center camps and registration information, please contact the recreation center that you want your child to attend.

Owls Creek Tennis Center

(757) 385-2695
At Owl Creek Municipal Tennis Center, our goal is to provide the best tennis activities anywhere. We offer 12 lighted outdoor courts, two climate-controlled indoor hard courts, tennis instruction, a pro shop with racquet stringing and repair, and locker and shower facilities. Fees are charged for court time and reservations are encouraged. From our many tournaments and round robins to our fun, energetic socials, you’re sure to find something for you and your family to enjoy. The center is open Monday – Friday, 9:00 a.m. – 9:00 p.m.; and Saturday and Sunday, 9:00 a.m. – 5:00 p.m. (closed holidays).

Parade Permit

(757) 385-4800
A parade permit application must be submitted at least 30 days prior to a one day event and 60 days prior to a two or more day event. The permit fee is $75 for events utilizing city sidewalks or residential streets and $100 for events utilizing a major thoroughfare. As a condition of approval, the event sponsor is required to provide a certificate of insurance covering general liability, and may also be required to provide other items deemed necessary to ensure the safety of event participants and spectators.

Park Shelter Reservations

(757) 385- 0465
Picnic shelters may be reserved in the following parks: Bayville Farms, City View, Great Neck, Little Island, Mount Trashmore, Munden Point, , Red Wing, and Woodstock Park. Shelter sizes range from eight to twelve tables, and all shelters have charcoal grills. Reservations can be made for a half or full day. Half day reservations are $60 and are from 9:30 a.m. to 2:00 p.m., or 3:00 p.m. until a half hour before posted park closing time. All day reservations are $120 and are from 9:00 a.m. until a half hour before posted park closing time. Commercial cookers, amusements, pony rides, amplified sound, etc. require an event permit.

Parking Fines and Tickets

(757) 385-6435
Payment for parking tickets must be received or postmarked no later than 14 calendar days after date of issuance. If payment is not received or postmarked within 14 calendar days, the amount due is doubled. Parking tickets may be paid at any City Treasurer Office or online with a credit card by visiting www.vbgov.com/etickets.

Parking For Persons With Disabilities

(757) 385-5303
The city has designated several parking spaces at the oceanfront for the physically challenged, including 65 spaces in the four municipal parking lots and garages. Alternate spaces are available on the following streets: Arctic and Atlanta Avenues, 2nd, 6th, 7th, 10th, 11th, 12th, 14th, 15th, 16th, 20th, 22nd, 23rd, 24th, 25th, 26th, 33rd, 34th, 36th, 37th, and 38th Streets. Ramps are located at every beach access in the resort area.

Pediatrics

(757) 518-2700
Limited pediatric services are available for infants and children up to 18 years old.   Fees for services are based on income.  Services provided include newborn and well baby checks and school physicals for children entering Virginia Beach school for the first time.  Clinic hours are Monday, 1:00 p.m. – 4:00 p.m. and Thursday, 8:15 a.m. – 11:30 a.m. by appointment only.

Pendleton Child Service Center

(757) 385-4537
The Pendleton Child Service Center provides services to families whose children ages 5 through 12 are experiencing behavior problems at home, school or within the community. Available services include family counseling, school consultation, a day treatment program, and a 24/7 residential program. In addition, Pendleton offers a wide range of group services for parents and children, including parenting skills training and social skills and anger management for children.

Personal Property (Assessments And Appeals)

(757) 385-4487
Citizens can appeal their assessment based on condition or high mileage to potentially reduce their personal property tax bill. If you feel your personal property (car, truck, motorcycle, RV and/or business use vehicle) has been assessed at more than its fair market value, you can appeal the assessment in person at the Commissioner of the Revenue’s office.

Personal Property Tax (Billing, Payments)

(757) 385-4445
The City Treasurer’s office is responsible for the collection of revenue for the city. Citizens can pay their city tax bills by mail, in person at any City Treasurer location, or online at www.vbgov.com/online_payments.

Personal Property Tax (Delinquent)

(757) 385-4445
Payments for delinquent personal property taxes can be made at any of the four City Treasurer locations: 5340 Fairfield Shopping Center; 281 Independence Blvd.; 2401 Courthouse Dr. (Bldg. 1); and 401 19th St. Only cash, check, money order or Discover Card payments are accepted for in-person payments.

Personal Property Tax Relief

(757) 385-4487
Personally owned vehicles used for non-business purposes with a gross weight of 7,500 lbs. or less may qualify for a percentage of personal property tax relief on the first $20,000 of assessed value. Vehicles assessed at $1,000 or less, receive 100% tax relief. Disables veterans and certain elderly or disabled persons may be eligible for a lower tax rate.

Placing a Child for Adoption

(757) 437-3539
The Social Services Department provides free information and guidance to those considering placing their child for adoption. The service is free, and you may also be able to participate in the selection of the adoptive parents.

Plumbing Permit

(757) 385-4211
Plumbing permits are required for all plumbing work including water service, drains, sewage disposal systems and installation of related parts and fixtures.

Police Auxilary

(757) 385-1006
The Auxiliary Police is a non-paid volunteer organization. Its primary function is to assist the regular force in policing the city of Virginia Beach. Volunteers perform police services and assist with emergency and non-emergency calls. Applicants must be at least 21 years of age, submit to a written test and background investigation, and pass a physical agility and polygraph test.

Police Non-Emergency Number

757-385-5000
Public safety assistance that is not an emergency or that originates from outside the calling area can be requested by dialing then number listed.

Pre-Trial Release Program

(757) 385-8970
The Pre-Trial Release is a state funded program.  The program’s goal is to reduce the need for jail bed space by providing a release alternative for defendants charged with non-violent felonies or misdemeanors who are awaiting court action.

Preventions Services

(757) 385-0803
Prevention Services promotes the reduction of substance abuse among all members of the community. Services are provided for youth and adults living in Virginia Beach. Most of the youth and adults served are identified as at risk for substance abuse or have already experimented with alcohol or other drugs. Additionally, of the youth and adults served, many exhibit risk factors associated with the onset of mental health problems. The risk reduction/resiliency model of prevention also focuses on the promotion of mental health.

Princess Anne Athletic Complex

(757) 385-0478
The Princess Anne Athletic Complex replaces the fields formerly at Princess Anne Park, purchased by Sentara in 2002.  The complex is located in the heart of Princess Anne Commons across the street from the Virginia Beach Sportsplex and Verizon Wireless Virginia Beach Amphitheater.  The complex includes eight lighted tournament-quality softball fields and seven multi-purpose playing fields (which allow for football, soccer, etc.), two of which are lighted.  The complex also features two full-service concession stands which are open during league play and tournaments.

Princess Anne Library

(757) 385-2610
The Princess Anne Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m.; Friday – Saturday, 10:00 a.m. – 5:00 p.m.; and Sunday (September – May only) from 1:00 p.m. 5:00 p.m

Princess Anne Recreation Center

(757) 426-0022
The Princess Anne Recreation Center is an 82,000 square-foot multi-faceted recreational space adjacent to Strawbridge Elementary School. Facilities include a gymnasium, indoor swimming pool, meeting rooms, game rooms, dance studio, racquetball courts, aerobics room, sports wall, weight room, and demonstration kitchen. To participate in most activities, you will need a valid membership card or daily pass. Hours of operation are Monday – Thursday, 6:00 a.m. – 9:30 p.m.; Friday, 6:00 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Public Information (Schools)

(757) 263-1949
The Virginia Beach City Public Schools’ Department of Media and Communications Development   provides information to citizens regarding school division instructional programs and services designed to help students meet academic achievements.  The department also has oversight of the Office of Community Relations, which handles partnerships and volunteers, and the Virginia Beach Education Foundation. Information is provided by phone, the Internet and in printed publications.

Public Schools Employment

(757) 263-1133
Staff members in the Public Schools Department of Human Resources are primarily responsible for employee recruitment; instructional, classified, and substitute  staffing; employee relations; and teacher licensure.

Pungo-Blackwater Library

(757) 385-2610
The Pungo Blackwater Library is open Monday – Thursday, 10:00 a.m. –  7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Racquetball Courts

Please contact your local recreation center for more information.
Racquetball courts are located at Bayside, Great Neck, Kempsville and Princess Anne Recreation Centers. Reservations are accepted by phone or in person on a first come, first served basis the day before and day of play. There is a one-hour time limit.

Real Estate Assessment Search

(757) 385-4601
The Real Estate Assessor’s Office provides an online search of assessment records.  This search is available at www.vbgov.com/e-gov/real_estate/

Real Estate Records (Deeds)

(757) 385-8821
The Clerk of the Circuit Court records and indexes all real estate transfers or deeds. The Commissioner of the Revenue then transfers property ownership for taxation purposes.

Real Estate Tax

(757) 385-4445
Real estate in Virginia Beach is assessed at the fair market value. For current tax rate information, please contact the City Treasurer or visit www.vbgov.com/treas.

Real Estate Tax (Delinquent)

(757) 385-4445
Delinquent real estate tax payments can be made at any of the four City Treasurer locations:

Real Estate Tax Exemption

(757) 385-4601
The tax relief program for senior citizens and persons with disabilities provides for an exemption, deferral or freeze of real estate taxes. Eligibility is based on a combination of age, disability, income, and total assets. Applications for exemption must be filed by June 30 of the year preceding the tax year for which exemption is sought.

Recovery Center

(757) 385-6950
The Recovery Center offers a closely monitored social setting for the safe, non-medical withdrawal from alcohol and other drugs. The facility is available 24 hours a day, 7 days a week. In case of emergencies, referrals will be made to local hospital emergency departments. The program provides screening and referrals to other treatment programs.

Red Wing Golf Course

(757) 437-2037
This classic golf course designed by George W. Cobb is even better! The course was closed for renovations and is now open for your enjoyment. All greens were rebuilt, shaped and seeded with Bent grass. Each fairway was reworked to improve drainage and enhance character; they remain within corridors of mature loblolly pines. New wetland areas and lakes provide beauty and additional challenges. Multiple trees provide golfers of all skill levels an opportunity to match their ability and ego to a teeing location. The course measures longer from the tips with improved playability from the forward tree locations. The Kevin Tucker Design Group created the renovation plan that highlights the best attributes of the old course, while providing up to date amenities. Red Wing Lake will provide you a great golf experience in a beautiful environment.

Red Wing Park

(757) 437-2038
Red Wing Park is a 97-acre park. The property, formerly the “Old City Poor Farm,” was acquired by the county in 1879 and developed in 1966 by the city as a family, general use park. Red Wing is home to many gardens, including the Reba S. McClanan Fragrance Garden, established through the joint efforts of Virginia Beach Parks and Recreation and the Council of Garden Clubs of Virginia Beach and the Miyazaki Japanese Garden The park is open year round from 7:30 a.m. until the posted time listed at the park. Facilities include tennis courts, a basketball court, four volleyball courts, two handball/racquetball courts, badminton courts, horseshoe pits, five shelters, three playground areas, three softball fields, nature trails, four gardens, picnic areas, grills, a dog park, open fields, vending machines, restrooms, and wooded areas.  For shelter reservations, please call or visit any of our six community recreation centers.

Residential Parking Permits

(757) 437-2059
Parking decal and guest passes for Oceanfront residents are issued at the Treasurer’s Office located at 401 19th Street.  Residents must provide two forms of proof of residency along with vehicle registrations. The first two permanent decals are free.  Additional decals are $5.00 each.  Guest passes may be obtained for $2.00 each and are limited to two (2) per household.  Temporary (72 hour) passes are free and available to all registered residents.

Rezoning

(757) 385-4621
A rezoning is required in order to change the uses legally allowed upon a piece of property from one category (such as residential) to another category (such as commercial). To apply for a rezoning, the applicant must submit an application to the Virginia Beach Planning Department. The application fee is $900. This process involves two public hearings and takes a minimum of three or four months.

School Board/Clerk of the Board

(757) 263-1016
The School Board adopts policies which serve as rules of operation for the public schools, determines the curriculum to be offered, employs teachers, provides furnished school buildings, and submits to the City Council a detailed report of expenditures and an estimate of funds needed to maintain the school division. Regular meetings are open to the public and are held at 6:00 p.m. generally on the first and third Tuesday of each month.

School Bus Transportation

(757) 263-1545
Free school bus transportation is provided for students who live beyond the designated non-transportation zones.. The school bus fleet includes specially equipped buses for transporting students who have physical.

Seatack Recreation Center

(757) 437-4858
Seatack Recreation Center is a 22,000 square-foot multi-faceted recreational space. Facilities include a gymnasium, meeting room, indoor swimming pool, sports wall, climbing wall, weight room, picnic area, and outdoor grills. To participate in most activities you will need a valid membership card or daily pass. Hours of operation are Monday, Wednesday, and Friday, 8:30 a.m. – 9:00 p.m.; Tuesday and Thursday, 6:30 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Senior Adult Services

(757) 385-4022
Senior Adult Services serves adults age 60 and over with mental health, substance abuse and co-occurring disorders. Consultations can be provided to their families as well. Services include therapy, medication management, and case management. The Senior Adult Day Support program provides socialization and independent living skills activities. The program operates Monday – Friday, 10:30 a.m. – 2:30 p.m., and clients usually attend once or twice per week. Transportation is available. The Senior Adult Respite Care program provides in home respite care to provide family caregivers a break from caring for their senior adult relative or younger adult relative with dementia. Support groups are also available.

Sewer Management

(757) 385-4631
If you receive water service from the city, you can establish, transfer, or discontinue your service by calling 24 hours in advance or submitting an online service request using Public Utilities Online Services at www.vbgov.com/dpu. There is no charge for discontinuing service, but a non-refundable set-up fee is charged for transferring or establishing service in your name and will be included on your first utility bill.

Shelters

(757) 385-3111
Emergency shelters are opened in coordination with Human Services, Public Schools, Sheriff’s Office, and the American Red Cross when warranted by threatening conditions. Shelter facilities are selected based upon American Red Cross guidelines and internal city policies. The shelters chosen are the best available for emergency sheltering; however, the buildings are also at risk and can suffer damage when faced with the conditions of a hurricane.

Sign Permit & Regulations

(757) 385-8074
Any sign constructed, repaired, replaced or repainted after October 29, 1970 is required to have a permit before installation. If the sign is new, it must meet standards set by the building code administrator.

Skateboard and Inline Skating Regulations

(757) 563-0400
By city ordinance skateboards, roller blades or similar devices are prohibited at any time between Rudee Inlet and 42nd Street, from the west side of the sidewalk on Pacific Ave. to the Atlantic Ocean. Roller blades or in-line skates are permitted on the Boardwalk, but not on the grassy area adjacent to the Boardwalk, the bicycle path, or in oceanfront parks or plazas. The City of Virginia Beach operates two premier skate parks located in Mount Trashmore Park and Woodstock Park. Both skateboarding facilities are free and open to the public.

South Rosemont Youth Library

(757) 385-2650
The South Rosemont Youth Library’s services and collection serve youth from infant to 18 years of age.  The Library hours are: Monday –  Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m.  -5:00 p.m. Duringthe summer months (June-August), the hours may vary. Please call the library for current schedule.

Special Education Program

(757) 263-2066
The school division’s Office of Programs for Exceptional Children provides special education programs for all persons ages 2- to 21-years-old with disabilities. Parents or guardians who think their child has a disability should contact the school that serves their neighborhood. Each school has a child study team and a special education committee. Hours of operation are Monday – Friday, 8:30 a.m. – 3:30 p.m.

Special Services Library

(757) 385-2684
The Special Services Library offers services and library materials in special formats for eligible persons who are blind or physically handicapped. The Special Services Library for the blind and physically handicapped is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

State Income Tax

(757) 385-4483
Virginia state income tax returns should be filed with the Commissioner of the Revenue on or before May 1st. Assistance with the preparation of returns is available if a copy of your completed federal income tax return as filed with the Internal Revenue Service and any W-2 and 1099 forms showing Virginia state tax withheld are provided. Federal tax returns are prepared and electronically filed for persons qualifying for the Earned Income Tax Credit.

Storm Water Drainage System

(757) 385-1470
Storm water management helps to minimize flooding and improve water quality through the construction, maintenance and monitoring of systems that improve storm water drainage.

Stormwater Management

(757) 385-5859
Storm water management fees are necessary to meet federal and state water quality standards and to address storm flooding. Every owner of developed property is billed semi-annually for storm water management services.

Stormwater Management Fee

(757) 385-5859
Storm water management fees are necessary to meet federal and state water quality standards and to address many storm event flooding problems. Every owner of developed property is billed semi-annually for storm water management services. For non-residential property owners and multi-family buildings with more than 4 units, the fee is based on the amount of impervious surface on the site.

Street Address

(757) 385-4621
Street addresses are issued for all new residential and commercial structures. The planning department approves all street names and resolves any problems with existing street names or addresses.

Street Lights

(757) 385-1470
For your convenience, you may report a street light outage via the City’s website at: www.vbgov.com/reportaproblem

Street Maintenance (Potholes)

(757) 385-1470
The Public Works Highway Division is responsible for the maintenance of all public streets, highways, bridges, and sidewalks. Citizens can report potholes online by visiting www.vbgov.com/reportaproblem.

Subpoenas & Warrants (Civil Processing)

(757) 385-6336
Civil Process is responsible for serving court papers issued from all Virginia state courts and processes papers issued by other states that are being served in Virginia Beach. This includes the execution of warrants, evictions, repossessions, levies, and sheriff sales.

Surfing Regulations

(757) 385-1999
Surfers are always required to wear a surfboard leash. Surfing is prohibited within 30 feet of the shoreline from Memorial Day weekend through Labor Day weekend. If red flags are flying, it means that water conditions are dangerous, and surfers are advised to contact a lifeguard before they enter the water. Visit the Department of Emergency Medical Services (EMS) Web site for additional information and surfing hours at the various beaches.

Tent Permit

(757) 385-4211
When installing a tent over 900 square feet at a public or commercial location, a building permit is required. The fee is $30. If under the 900 square, the flammability certificate is required to be on site. If any cooking is to be performed under the tent, Health Department approval is required.

Therapeutic Recreation

(757) 474-8877
The mission of the Therapeutic Recreation Program is to enrich the quality of life by promoting and providing access to opportunities that offer skill development, leisure education, and facilitate participation in recreation activities for individuals with disabilities or those who are experiencing life challenges.

Traffic Court

(757) 385-8531
The Traffic Division of the General District Court has jurisdiction over cases involving traffic violations. Hours: Monday – Friday, 8:00 a.m. – 4:00 p.m. (telephone operators 8:00 a.m. – 3:45 p.m.). The Traffic Division is located on the first floor of Building 10. Visit the Courts’ Web site for case information, disposition inquiries, and online payments of pre-payable traffic offenses.

Trustee Tax

(757) 385-4515
Trustee taxes are assessed by the Commissioner of the Revenue and collected by the City Treasurer. The tax consists of food, lodging, daily rental, admission, participatory sports, utility, and cigarette taxes.

Victim Witness Program

(757) 385-8301
The Victim-Witness Program in the Office of the Commonwealth’s Attorney works with victims and witnesses of violent crimes to provide court support assistance and information on victim compensation.

Virginia Aquarium and Marine Science Center

(757) 385-3474
The Virginia Aquarium & Marine Science Center explores Virginia’s marine environment past and present through hundreds of hands-on exhibits, live animal habitats, more than 700,000 gallons of aquariums, and a 3D IMAX theater. The Aquarium  is open daily (September – May) from 9:00 a.m. to 5:00 p.m. with extended summer hours from 9:00 a.m. to 6:00 p.m. It is closed Thanksgiving Day and Christmas Day.

Virginia Beach 3-1-1 (VB 3-1-1)

(757) 385-3111
Virginia Beach 3-1-1 is a simple, easy to remember single point of contact for city information, services, news and events. When calling from a landline telephone within Virginia Beach city limits, customers can simply dial 3-1-1 to reach a VB 3-1-1 call taker (dial 385-3111 from cellular phones or when calling from outside city limits). VB 3-1-1 is also available via Live Online Assistance at www.vbgov.com.

Virginia Beach Convention Center

(757) 385-2000
The design of the Virginia Beach Convention Center allows for amazing flexibility to accommodate and fully equip groups of all sizes. Specifically, it includes a 150,000 square-foot exhibition hall, the largest ballroom in Virginia at 31,029 square feet, 28,929 square feet of meeting space, generous pre-function space, 2,230 free parking spaces, and the latest technological amenities, including a 360’ video wall and wired and wireless high-speed Internet access throughout the facility. The administrative offices are open Monday – Friday, 8:00 a.m. – 5:00 p.m.

Virginia Beach Growsmart

(757) 385-0144
Partnering with city and community organizantions, Virginia Beach GrowSmart ensures that all Virginia Beach children will be born healthy, continue to thrive and enter Kindergarten ready to succeed in school and in life. Virginia Beach GrowSmart strives to promote and improve healthy development and school readiness for the prenatal to five population in the City of Virginia Beach.

Virginia Beach National Golf Club

(757) 563-9440
Virginia Beach National opened in May 1999 as the premier public golf course in the Tidewater area. A Pete Dye design with assistance from Hall of Famer Curtis Strange, VB National is a masterful blend of natural grasses, waste areas, rolling fairways and tour quality greens. The course has hosted some of the best players in the world as the host of the Nationwide Tour’s Virginia Beach Open. The Par 72 course stretches to well over 7200 yards from the Championship Tees and can offer you all the challenge you desire; however, five sets of tees insure you the ability to find your comfort zone. Please join us for a round at Virginia Beach National soon, and test your game on a course that has tested the pros!

Virginia Beach Sportsplex

(757) 427-2990
Opened in July 1998, the Sportsplex was the first facility in the country to be designed and constructed primarily for professional soccer. Today the facility hosts a variety of other field sporting events in addition to soccer. Managed by Hometown Sports Management, the Sportsplex is comprised of the Sportsplex Stadium, Sportsplex Field Hockey National Training Center, Sportsplex Criterion, and Sportsplex Athletic Fields, the sports complex provides space and athletic fields for a number of different sports.

Virginia Beach Television (VBTV)

(757) 385-8288
The city operates three government and education cable television channels. Viewers can find VBTV on the following cable systems and channel designations: Cox Cable channels 46, 47 & 48 and Verizon Cable channels 45, 46 & 47.

Visitor Information Center

(757) 437-4919/1800-822-3224
The Visitor Information Center provides information on attractions, accommodations, restaurants, and events held in Virginia Beach. The center is open seven days a week from 9:00 a.m. to 5:00 p.m. From mid-June through Labor Day, the center offers extended hours from 9:00 a.m. to 7:00 p.m. The center is closed on holidays during the fall and winter.

Volunteer Council

(757) 385-4722
You may register to vote if you are a United State citizen, a resident of Virginia, will be 18 years of age by the day of the next general election, have had your voting rights restored after having been convicted of a felony, or have had your capacity restored if you have been declared mentally incapacitated in a Circuit Court.

Volunteers

(757) 385-4722
Volunteers make a difference in the quality of life for Virginia Beach residents and visitors. Volunteers work in almost every department of the city, including Fire, EMS, Police, Parks & Recreation, Libraries, Courts, Mental Health, and Public Health. Volunteers save lives and properties, do clerical work, and work with citizens of all ages. Join the more than 20,000 volunteers who are making a difference in Virginia Beach. Visit the Office of Volunteer Resources or www.vbgov.com/ volunteer for information.

Voter Registration

(757) 385-8683
You may register to vote if you are a United States citizen, a resident of Virginia, will be 18 years of age by the day of the next General Election, have had your voting rights restored if you have ever been convicted of a felony, and/or have had your capacity restored if you have been declared mentally incapacitated by a Circuit Court. Registration is closed  during the 21 days before a primary or general election as required by state law. Residents must  vote in the precinct in which they reside. Absentee ballot applications are available upon request or may be downloaded from our website at www.vbgov.com/voter.

Wahab Public Law Library

(757) 385-4419
The mission of the Wahab Public Law Library is to ensure free access to current legal and law-related information for research and the practice of law, and to provide a well-trained, professional staff to provide quality customer service to the general public, government agency employees, the judiciary, and members of the legal profession. Hours of operation are Monday – Friday, 8:30 a.m. – 4:30 p.m.

Water Services (Establish, Transfer, Disconnect)

(757) 385-4631
If you receive water service from the city, you can establish, transfer or discontinue your service by calling 24 hours in advance or submitting an online service request using Public Utilities Online Services at www.vbgov.com/dpu. There is no charge for discontinuing service, but a non-refundable set up fee is charged for transferring or establishing service in your name and will be included on your first utility bill.

Waterfront Construction Permit

(757) 385-8246
A permit and construction plan approval is required to construct, alter, or repair landings, docks, bulkheads, and other similar structures.

Web Site/Online Services

(757) 385-1771
VBgov.com is the city’s award-winning Web portal that contains dozens of online services that enable visitors to conduct business with the city from the comfort of their home or office. Visit VBgov.com for city news, information and services. Available online services include: Live Online Assistance from VB 3-1-1 staff, Streaming video of live and archived public meetings (City Council, School Board, Planning Commission) and a variety of original VBTV programs, Online payment of city bills such as water, taxes, parking tickets, and pre-payable police citations, Police crime and traffic accident reports, Online registration for Parks and Recreation classes, Search and apply for city employment opportunities, Report problems such as potholes, street light or traffic signal outages, graffiti, and more

Windsor Woods Library

(757) 385-2630
The Windsor Woods Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Woodstock Community Park

(757) 366-4538
Woodstock Community Park is a 30-acre park located in Kempsville. The park is open year round from 7:30 a.m. until the posted time listed at the park. Facilities include three large picnic shelters, playground, two volleyball courts, two tennis courts, horseshoe pits, softball field, dog park, playing field, vending machines, skate plaza and restrooms. Balls, bats and horseshoes can be checked out from the park office with a driver’s license or other form of identification. For shelter reservations, please call or visit any of our six community recreation centers.

Work Permit

(757) 263-1000
Work permits are available through all high school guidance offices. The high school guidance office has a staff person authorized to issue work permits for those eligible. Both the Intent to Employ and Permission for Employment forms can be obtained at any high school guidance office and must be completed by the employer before a work permit can be issued. Work permits are only issued to children ages 14 and 15 and who currently have a job. Proof of age is required and should be presented along with the Intent to Employ form at the time of issuance. Both the parent and the student need to be present at the time of issuance.

Yard Waste Container

(757) 385-4650
For larger amounts of yard waste, roll-off containers are available on a first-come, first serve basis. There is a fee for this service.  The containers measure 13 x 7 x 5 feet. Tree limbs must be no larger than 6 inches in diameter and must fit totally within the container. If you place bags of yard waste in the trailer, you must use clear plastic bags, but loose leaves and grass are acceptable. You may schedule the container for a day with AM or PM delivery available. Trailers delivered on Friday will be picked up on Monday. The homeowner or resident, at least 18 years old, must sign for the trailer when delivered, but need not be home when it is picked up. Please call 757-385-4650 well in advance if you wish to schedule a container. This service is not available online.

1st Police Precinct

(757) 385-4377
The First Precinct is located at 2509 Princess Anne Road, Virginia Beach, VA and is responsible for police matters in the southeastern part of the city.

2nd Police Precinct

(757) 385-2700
The Second Precinct is located at 820 Virginia Beach Blvd., Virginia Beach, VA and is responsible for police matters in the northeastern part of the city.

3rd Police Precinct

(757) 385-2703
The Third Precinct is located at 926 Independence Blvd., Virginia Beach, VA and is responsible for police matters in the northwestern part of the city.

4-H Youth Development

(757) 385-4769
4-H provides youth ages 5-19 informal, hands-on education to build life skills. Youth involvement is by way of community clubs, special interest projects, in-school activities, and camps.

4th Police Precinct

(757) 385-2800
The Fourth Precinct is located at 840 Kempsville Road, Virginia Beach, VA and is responsible for police matters in the southwestern part of the city.

Abandoned Automobiles (City Property)

(757) 385-5000
Any vehicle that is inoperable and left unattended on public property for more than 96 hours is deemed to be abandoned. The last known owner of the vehicle will be notified by certified mail regarding the location of the vehicle. If the vehicle is not claimed within 20 days of notification with payment for towing and storage, the vehicle will be sold at auction or crushed depending on the vehicle’s condition.

Abandoned Automobiles (Private Property)

(757) 385-4421
A vehicle is considered inoperative if it is not in operating condition, if it lacks a valid license plate or a valid inspection sticker. Vehicles abandoned on private property are the responsibility of the property owner.

Accident Reports

(757) 385-4331
You can obtain a traffic accident report by using the ePRO (Electronic Police Reports Online) system (for accidents that occurred after April 15, 2006). The system is free, but you must have details about the accident to use the system. Traffic accident reports can also be obtained by visiting Police Headquarters located at 2509 Princess Anne Rd. (municipal center Bldg. 11). There is no fee to obtain a report, and you must have the date, time and location of the accident, and the accident report number. The Central Records Unit keeps accident reports for five years. Visit the Central Records Unit window on the first floor to make your request.

Adam Thoroughgood House

(757) 385-5100
The Adam Thoroughood House is an 18th  century modified hall and parlor house reminiscent of English cottage architecture. It is furnished mainly with English furniture, ceramics, pewter, textiles, and other metal work of the period. The Colonial Revival garden allows visitors to enjoy the charms of an English pleasure garden. The house is closed for renovations until May 1, 2011. During the summer season the house is closed on Monday, but open Tuesday – Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.  Tours are on the hour. The final tour of the day begin at 4:00 p.m.

Adult Outpatient Services

(757) 437-3200
Adult Outpatient Service provides mental health and substance abuse assistance for adults age 18 and over and their families. Services provided include individual, family and group counseling; psychological testing; psychiatric evaluations; and medication monitoring. A wide variety of therapeutic groups are offered including depression treatment, women’s group, sex offender treatment, and groups for clients with mental health and substance abuse problems.

Agricultural & Natural Resourse

(757) 385-4769
The Agriculture and Natural Resource (ANR) program provides research-based information, assistance, and training for agriculture and environmental horticulture-related activities. Programs are designed to serve the needs of all city residents, including students and senior citizens.

Agricultural Reserve Program

(757) 385-5775
The Agricultural Reserve Program (ARP) is a voluntary program that purchases development rights from landowners in the southern part of the city.  To see if your farm or forest land is eligible for arp, please contact our office for an application or you may download one from our website.  An attractive 25 year compensation plan is offered to approved landowners who enroll their property.  A perpetual easement is recorded to maintain the property for the agricultural industry and preserve our rich rural heritage for future generations.

Agriculture Department

(757) 385-5775
The Department of Agriculture provides leadership, coordination and education to enhance the economic vitality of the City’s agricultural industry and the preservation and enhancement of its quality physical environment, to assist citizens in strengthening their families and to provide citizens and visitors with cultural and recreational opportunities by preserving our agricultural and rural heritage.

Animal Adoption

(757) 385-4444
Animals unsterilized prior to adoption must be altered 30-60 days after adoption.  Many animals are sterilized prior to adoption.  All animals are vaccinated prior to adoption and those that are sterilized through the facility are micro-chipped.  Adoption fees range from $25.00 to $135.00.

Animal Control

(757) 385-4444
The mission of the Virginia Beach Animal Control Unit is to balance the health, safety and welfare needs of the people and animals in our city.

Animals on Beach

(757) 385-4444
Animals are permitted on public beaches during certain times of the year and under certain restrictions. From the Friday before Memorial Day through Labor Day, no pets are permitted on public sand beaches, the boardwalk, or the grassy area west of the boardwalk from Rudee Inlet to 42nd Street. During this same period, animals are allowed on residential beaches between the hours of 6:00 p.m. and 10:00 a.m. Pet owners must use an air-tight container to remove and dispose of all feces.

Automobile Auctions

(757) 385-8172
Abandoned vehicles not claimed within 20 days of notification to the last known owner with payment for towing and storage, will be sold at auction or crushed depending on the vehicle’s condition. Visit the link for auction rules and dates.

Barking Dogs

(757) 385-4444
It is unlawful for a dog to bark in a loud, continuous or untimely manner. If a dog is found in violation of this ordinance, it can be impounded and the owner issued a summons.

Bayside Library

(757) 385-2680
Bayside Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.  The Special Services Library for the blind and physically handicapped is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Bayside Recreation Center

(757) 460-7540
Bayside Community Recreation Center is an 83,931 square-foot multi-faceted recreational space. Facilities include game rooms, gymnasium, racquetball courts, sports wall, weight room, aerobics, indoor swimming pool, dance room, and a demonstration kitchen. To participate in most activities, you will need a valid membership card or a daily pass. Hours of operation are Monday – Thursday, 6:00 a.m. – 9:30 p.m.; Friday, 6:00 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Bayville Farms Park

(757) 460-7569
Bayville Farms Park is a 68-acre district park. The park is open April through November from 7:30 a.m. to 11:00 p.m., and December through March the park closes at 5:00 p.m. Facilities include six lighted tennis courts, four lighted basketball courts, two lighted softball fields, three large group picnic shelters, playgrounds, shuffleboard courts, a 20-hole disc golf course, volleyball courts, horseshoe pits, a walking trail, and restrooms. Balls, bats and horseshoes may be checked out of the park office with a driver’s license or other form of identification. Family picnic tables, grills and a small pond for fishing are also available. For shelter reservations, please call  or visit any of our six community recreation centers.

Beach House Rehabilitation Services

(757) 385-6930
Beach House is a clubhouse community that provides rehabilitation services to Virginia Beach adults with mental illness, substance use and co-occurring disorders. The work-ordered day program provides a variety of meaningful opportunities within three work units: food services, clerical and retail. Members are encouraged to use their skills and strengths to make a significant contribution to the operation of the clubhouse and work alongside staff. Education and employment opportunities within the community are also provided. Opportunities for additional socialization are offered through the weekend Social and Recreational program. Transportation and lunch are available if needed. Beach House operates six days a week. Members frequently participate several days each week while some participate the entire week.

Bicycle Auctions

(757) 385-4578
All property that comes into the possession of the Police Department and an owner cannot be located is auctioned in accordance with Virginia State Code.  The Virginia Beach Police Department uses the services of the company Property Room.com for online auctions.  Please visit their website at www.propertyroom.com.

Bicycle Trails

(757) 385-1100
Locations of existing trails are depicted on the Virginia Beach Outdoors Plan. Copies are available on the parks and recreation Web site, by calling Parks and Recreation’s Administration Office, or by visiting their office.

Bicycle/Wheeled Device License

(757) 385-4445
A bicycle license costs $1 and can be purchased at any City Treasurer location or by mail to the address above. The laws regulating bicycling on Virginia’s public roads define the rights and duties of bicyclists, as well as the motorists with whom they share the road. Bicyclists and motorists basically have the same rights and duties, and the laws governing traffic regulation apply equally to both.

Block Party Permit

(757) 385-4800
Virginia Beach residents requesting permission to close or block any thoroughfare in a neighborhood for the purpose of having a gathering of neighbors are required to obtain a special event permit from the city. The block party permit application consists of the Outdoor Event and Entertainment permit application and the Block Party Regulations and Petition. The special events permit must be submitted at least 30 days prior to the event. There is a $50 permit processing fee. Block parties may be held any day of the week and may continue for no more than four hours. Parties must begin after 11:00 a.m. and end by 10:00 p.m. The sale of tickets, food, beverages, etc. is prohibited. Admission fees are prohibited.

Bookmobile

(757) 385-2650
The Virginia Beach Public Library Bookmobile supports the City’s early literacy efforts by providing programs and services to preschool children and their teachers/caretakers in various preschools and child care centers throughout the City. Trained staff present storytime programs to enhance early learning and model best practices for putting in place the six pre-reading skills children must have in order to be able to learn to read. We also offer children regular exposure to the library experience by providing them with opportunities to select and borrow books.

Bow Creek Community Recreation Center

(757) 431-3765
The Bow Creek Community Recreation Center is approximately 40,000 square feet and is located in the Princess Anne Plaza area. Facilities include a gymnasium, sports wall, indoor swimming pool, weight room, meeting rooms, and game room. To participate in most activities, you will need a valid membership card or daily pass. Hours of operation are Monday and Wednesday, 6:30 a.m. – 9:30 p.m.; Tuesday and Thursday, 8:30 a.m. – 9:30 p.m.; Friday, 6:30 a.m. ¬9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Bow Creek Golf Course

(757) 431-3763
Bow Creek plays to a par 70, tees measure 5,917 yards with Bermuda fairways and Bentgrass greens. Golf carts, pull carts and golf clubs are available for rental. Golf apparel and equipment are available in the Pro Shop. Private and group golf lessons with PGA golf professionals may be scheduled. Snack bar facilities are available for breakfast and lunch. Hours of operation are Monday – Friday, 7:00 a.m. – sunset, and Saturday and Sunday, 6:00 a.m. – sunset. Appropriate golf attire required. Metal spikes are not allowed.

Building Permits

(757) 385-4211
Building permits are required to erect, enlarge, alter, remove, demolish, or repair a structure, including decks, fireplaces, storage sheds, garages, commercial construction, alterations and additions.

Bulk Waste Pickup

(757) 385-4650
Collection of bulky household discards may be scheduled for your regular collection day.  You must contact Waste Management by 5:00 p.m. on the business day prior to your normal collection day.  We collect routine household discards such as furniture and appliances, but not items such as remodeling or building materials, carpet, doors, cabinets, sinks, rocks, dirt, concrete, vehicle parts, glass, or hazardous materials.

Business Licenses

(757) 385-4515
The Commissioner of the Revenue registers all businesses, including non-profit organizations operating within the city, and assesses the business, professional and occupational license tax on business activity conducted in Virginia Beach. The tax rate varies according to the classification of the business. New businesses must obtain a license prior to conducting business in Virginia Beach. The license expires at the end of each calendar year. The filing deadline for renewal is March 1st.

Business Personal Property

(757) 385-4515
The Commissioner of the Revenue is responsible for the accurate assessment of all tangible property or machinery employed in a business within the city. The commissioner’s office also oversees the exemptions process for Real and Personal Property Tax of nonprofit organizations.

Child & Youth Services

(757) 385-0850
Child & Youth Outpatient Services provides treatment for Virginia Beach children through age 18 with mental illness, substance use and co-occurring disorders and their families. Services provided include individual, family and group counseling, psychiatric evaluations and medication management. Parenting groups are also held in conjunction with child treatment.

Child Care Provider

(757) 437-3200
In order to become a licensed family child care home provider, you are required to meet and adhere to state and local standards for child care which include a home study, child protective services, criminal record checks, and tuberculin skin test.

Child Day Care

(757) 437-3200
The Child Care Program provides child-centered, family-focused services that support the family goals of economic self-sufficiency and child development by providing substitute parental care, protection, guidance, and early childhood education.

Child Protective Services

1-800-552-7096
For 24-hour information on services provided for children suspected of being abused or neglected, contact the Child Abuse Hotline at 1-800-552-7096.

Child Support Filing

(757) 385-4391
Juvenile Court Services handles filing of documents for child support.

City Attorney

(757) 385-4531
The purpose of the Office of the City Attorney is to provide effective and efficient legal services; promote accountability, trust and openness in government; and focus on outcomes that are fair, equitable and balanced while protecting the interests of the client.

City Clerk

(757) 385-4303
The City Clerk is appointed by the City Council and is custodian of the city’s official seal and is responsible to attest, record, and maintain all official documents. The City Clerk also maintains actions taken at council meetings and prepares the weekly summary and minutes of City Council meetings.

City Landfill

(757) 385-1980
The Landfill is located at 1989 Jake Sears Road, off Centerville Turnpike near Regent University.  Virginia Beach residents may take household waste and yard waste no larger than 6 inches in diameter directly to the Landfill.  The waste must be generated in the City of Virginia Beach from the primary residence and delivered in a privately owned, non-commercial vehicle (station wagon, passenger van, minivan, unmodified low-sided pickup truck or trailer no larger than ten feet). Residents are limited to 12 visits per year for landfill items. Yard debris, household hazardous waste and recycling drop-off items will not be counted toward landfill visits.  Proof of Virginia Beach residency must be provided.  Hours of operation are Monday – Saturday, 7:00 a.m. to 4:30 p.m. For more information, please call 757-385-1980 or visit www.VBgov.com/wastemgt.

City Manager

(757) 385-4242
The mission of the City Manager’s Office is to provide support and direction for the delivery of quality customer service to Virginia Beach citizens and visitors, members of City Council, city staff, and others to maintain and nurture a quality community for Virginia Beach.

City Treasurer

(757) 385-4445
The Treasurer is the custodian of all public monies of the city. The primary purpose of the division is to maximize the collection of revenues on behalf of the city in a timely and efficient manner. The Treasurer is also responsible for maximizing return on all public funds invested by his/her office. The overall functions of the office are, to a great extent, mandated by state and local legislation and the ability to carry out these mandates is limited by the availability of manpower and equipment. In short, it is the mission of the Office of the Treasurer to ensure economic vitality through the collection of revenue for the city, and to support the missions of all city departments.

City View Park

(757) 479-0106/(757) 385-0478
City View Park is a 43-acre park located near Centerville Turnpike. Facilities include 4 state-of-the art lighted softball fields, one multi-purpose field, playgrounds, picnic shelters, basketball courts, volleyball courts, horseshoe pits, walking trails, restrooms, and concessions. The park is open April through November from 7:30 a.m. to 11:00 p.m., and December through March from 7:30 a.m. to 5:00 p.m. For shelter reservations, please call  or visit any of our six community recreation centers.

City Wide Athletics – Adults

(757) 385-0458
Leagues in basketball, volleyball and softball are offered for both men and women who are at least 18 years of age. All registrations are for teams, and a franchise fee is required by the Athletic Unit for each team entered.

Citywide Athletics (Youth)

(757) 385-0458
The city offers basketball, baseball, softball, football, and volleyball leagues for youth age 10 through high school, in conjunction with area recreation associations. Participants may play in most sports as long as they are attending school. Sports for children under 10 years of age are offered and supervised entirely by volunteer associations. Each area is served by a chairperson who is the city’s liaison with the area recreation association.

Code Enforcement

(757) 385-4421
The Code Enforcement Division maintains the safety and appearance of the city’s existing structures and properties through routine inspections. Code enforcement inspectors respond to complaints about housing and property maintenance code violations. The inspectors patrol their assigned areas for violations, conduct systematic exterior inspections of neighborhoods on an as needed basis, notify property owners of violations, and take appropriate legal action to obtain compliance.

Commonwealth Attorney

(757) 385-4401
Under Virginia law, the Commonwealth’s Attorney is the chief law enforcement officer for their respective jurisdiction. The primary mission of the Office of the Commonwealth’s Attorney is to review and prosecute all felony cases, domestic violence and certain misdemeanor cases (where required by law), and to provide legal training and advice to police officers, magistrates and other local officials.

Community Corrections

(757) 385-4689
The Office of Community Corrections is an alternative sanctions program whose mission is to protect the public’s safety and interest while providing services for the courts in this jurisdiction. Nonviolent felons and misdemeanor offenders are referred for supervision while they are meeting conditions specified by the courts. Offenders are referred from the Circuit, General District, and Juvenile & Domestic Relations Courts.

Community Services

(757) 385-0866

Companion Services

(757) 437-3200
Companion Services may be provided to adults who are unable to care for themselves due to physical or mental limitations. Supplemental Security Income (SSI) recipients and certain other low-income persons may receive in-home care and light housekeeping services. These services are provided by a licensed agency under a contractual arrangement with the Virginia Department of Social Services.

Comprehensive Planning Division

(757) 385-4621
The Virginia Beach Planning Department’s Comprehensive Planning Division prepares and updates the Virginia Beach Comprehensive Plan.  The Comprehensive Plan is a policy document that expresses the vision of the citizens and City Council of Virginia Beach for how physical development of the City should be directed for at least the next twenty years.  It cites many of the City’s unique areas, including urban strategic growth, suburban, transitional and rural areas, and area plans are incorporated as they are adopted.  It also contains city-wide elements addressing transportation planning, environmental stewardship and sustainability, and planning for housing and neighborhoods.  The Comprehensive Plan is accompanied by a Reference Handbook designed to be a useful resource that includes a variety of community design and development guidelines, the titles of stand-alone documents that, by reference, are adopted as part of the Comprehensive Plan, and a list of prioritized actions that will help implement the policies of the Plan.   Copies of the Comprehensive Plan are available for viewing in the Planning Department or visit www.ourfuturevb.gov.

Concealed Weapon Permit Information and Application

(757) 385-4331
To apply for a concealed weapon permit, you must be a resident of the City of Virginia Beach, at least 21 years of age, a U. S. citizen, and provide a picture ID and one other form of identification. You must also provide proof of competency in handling a weapon. Upon approval, a permit is issued by the Circuit Court and is valid for 5 years. A fee of $50 is required.

Conditional Use Permit

(757) 385-4621
A conditional use permit is required for certain specified uses (not allowed by right) that fall within a zoning category. To apply for a conditional use permit, the applicant must submit an application to the Virginia Beach Planning Department. The application fee is $800 (or $150 for nonprofit organizations or home occupations). The process involves two public hearings and takes a minimum of three months.

Consumer Affairs

(757) 385-5836
The Consumer Affairs Officer in the Office of the Commonwealth’s Attorney works with the Virginia State Consumer Affairs Office to provide safeguards for the consuming public against unfair, deceptive or unconscionable acts, or practices in the conduct of trade in Virginia Beach.

Consumer Affairs

(757) 385-5836

Contemporary Art Center

(757) 425-0000

Contested Divorce

(757) 385-4501

Contractor’s Registry

(757) 385-5750
A registry of contractors who have been qualified to do rehabilitation and new construction work is available upon request. All contractors who are interested in bidding on new construction or rehabilitation jobs are sent a pre-qualification package which includes reference forms, pre-qualification, declaration of status, affidavit of financial capability, and a certificate of insurance.

Correctional Center (Jail)

(757) 385-4555
The Sheriff’s Office is responsible for the administration of the city’s correctional center. Inmates may receive mail at P.O. Box 6098, Virginia Beach, Virginia 23456.

Court Services – Juvenile and Domestic Relations Court

(757) 385-4361
The Court Service Unit is comprised of Juvenile Intake and Juvenile Probation and Parole. Juvenile Intake processes criminal petitions against juveniles and also civil petitions including support, custody, visitation, and emancipation.  The unit also provides services for runaways, truants and victims of spousal abuse. Juvenile Probation and Parole performs background investigations and supervises those juveniles placed on probation through Juvenile Court.

Court Support

(757) 385-8531

Cox Cable

(757) 222-1111

Creeds Elementary

(757) 648-2400

Crime Prevention Through Environmental Design

(757) 385-1006
Crime Prevention Through Environmental Design (CPTED), is the proper design and effective use of the environment that can lead to a reduction in the incidence and fear of crime and an improvement in the quality of life. Lectures, demonstrations and displays are available to community, civic and social organizations using this innovative crime prevention approach.

Crime Solvers Hotline

(757) 427-0000
Crime Solvers is a community involvement program formed through the cooperation of citizens, the media and the police. Anyone with information about a crime is encouraged to call the 24-hour hotline (1-888-LOCK-U-UP). The caller will remain anonymous by being assigned a confidential code. If the information leads to an arrest, the recovery of stolen property, the confiscation of illegal narcotics, or the arrest of drug dealers, the caller is eligible for a cash reward of up to $1,000.

Criminal Court

(757) 385-8531
The Criminal Division decides cases in which a person is charged with a criminal misdemeanor. A misdemeanor is any charge which carries a penalty of no more than one year in jail and/or a fine of up to $2,500. The division holds preliminary hearings in felony cases. Any charge that may be punishable by more than one year in jail is a felony.  Preliminary hearings in felony cases are held to determine whether there is enough evidence to justify holding the defendant for a grand jury hearing.

Croatan

(757) 437-4919

Curbside Garbage Collection

(757) 385-4650
Waste is collected one day per week in black 95-gallon carts which may be purchased from the Waste Management Division.  Containers should be placed at the curb with the handle toward your house and 3 feet of clearance between other containers and any other item.  Remove containers from public view at the end of your collection day.  Clearly label your container with your address and record your container serial number. No other garbage will be collected outside of the black can except for yard waste.

Curbside Yard Waste Collection

(757) 385-4650
Yard waste is collected on your normal collection day and does not require a work order. Tree limbs should be no more than 4 feet long and 6 inches in diameter and placed in piles not to exceed 4 x 4 x 4 feet. One pile, generated from each house, will be collected on each collection day.  Smaller yard debris, such as grass and leaves (no dirt, rocks, mulch or root balls), should be bagged in securely-tied clear plastic bags not to exceed 25 lbs. per bag.  Up to 25 bags will be collected.  Tree removal debris is not collected at the curbside. However, it can be collected through the Yard Waste Container Program, provided each piece is no larger than 6 inches in diameter.  Please note that any work done by private contractors must be disposed of by the contractor.  Residents are urged to place yard debris, as well as waste and recycle containers, outside of the drainage flow line (a few inches away from the curb) to keep the drainage flow line clear and avoid neighborhood flooding.

DARE Program

(757) 385-6351
DARE (Drug Abuse Resistance Education) is an innovative program designed to prevent substance abuse through education. Currently, DARE is being taught at the 4th grade level.

Development Services Center

(757) 385-8277
The Development Services Center (DSC) is in the business of guiding and assisting its customers through the land development process. The DSC’s responsibilities include coordination, review and approval of the following: all site plans; subdivision construction plans; preliminary subdivision plats; redevelopment / infill single family site plans; land management plans for septic systems in poorly drained soils; single family site plans for sites located within the Chesapeake Bay Resource Protection Area (RPA); Chesapeake Bay Preservation Area (CBPA) Preliminary Project Requests; as-built drawings associated with filling, stormwater management facilities and public infrastructure; and drawings, agreements and other documents associated with final subdivision plats.

DMV Select

1-804-(757) 497-7100
DMV Select located in the Commissioner of the Revenue’s office can serve current customers with vehicle-related transactions. Customers requiring driver’s license or personal ID transactions must visit a full-service DMV. DMV Select cannot assist customers with driver’s license or personal ID transactions.

Dog & Cat Licenses

1-866-923-1796
The Code of Virginia Beach requires that every dog and cat over four months old be licensed. You have the option to purchase a one, two, or three year license that will run concurrent with your dog or cat’s rabies shot. No license will be issued that exceeds the date of the rabies expiration. Fees are $7 per year for neutered dogs, $5 per year for neutered cats, and $10 per year for unneutered dogs and cats. Proof of rabies vaccination from a licensed veterinarian is required. Animal licenses are not transferable from owner to owner and are only refundable if issued in error.

Dog Parks

(757) 385-0400
Virginia Beach has two dog parks consisting of a one acre fenced area where dogs can run free from their leashes: Red Wing Park at 1398 General Booth Blvd. and Woodstock Community Park at 5709 Providence Rd. An annual on-site registration fee of $10 is required, along with proof of license and vaccination. Dogs will be issued a tag to wear visibly on their collar. Children are required to be at least 8 years of age to enter the park.

Economic Development

(757) 385-6464
The Virginia Beach Department of Economic Development is implementing a strategy to create a diversified, continually expanding, dynamic economy through the development of new, targeted businesses and the enhancement of existing businesses. The goal of this strategy is to create business organizations that will remain, prosper and expand within Virginia Beach by creating quality jobs, higher wages, lower tax rates, and a quality of life unsurpassed by others.

Electrical Permit

(757) 385-4211
Electrical permits are required for the installation of new electrical service equipment, existing service relocations, service increases, as well as fixed appliances and equipment connections.

Emergency Communication VB911

(757) 385-4232
The mission of VB 9-1-1 is to enhance the quality of life of every person in Virginia Beach by receiving and processing 9-1-1 emergency and non-emergency calls.  This division dispatches Police, Fire, Emergency Medical Services and local government agencies in a prompt, efficient, courteous and professional manner to help save lives, protect property and assist the public.

Emergency Home Repair

(757) 385-5750
Funding to correct life-threatening and unsafe conditions is made available to households with income at 80% or less of the area median income. Examples would be no hot water, no heat, or electrical hazards.  Applications for assistance are taken by appointment only.

Emergency Management

(757) 385-4228
The Office of Emergency Management promotes a comprehensive emergency management program to lessen the community’s impacts from manmade or technical disasters, and potential catastrophic incidents by utilizing mitigation, preparedness, response, and recovery strategies.

Emergency Medical Services

(757) 385-1999
Emergency Medical Services oversees 10 volunteer rescue squads, which are housed in the same locations as the Fire stations. Volunteers provide basic and advanced life support through the use of a crash truck, bike team, and their boat and dive team services.

Employment

(757) 385-4157
The City of Virginia Beach offers opportunities for careers in a variety of different fields with competitive salaries and a comprehensive benefits package. Applications are accepted only for positions which are currently vacant and for which we are actively recruiting. Please visit the WAVE Web Application for Virginia Beach Employment to search for open positions.

Environmental and Sustainability

(757) 385-4621
The  Environment and Sustainability Office (ESO)advocates responsible stewardship of the city’s natural resources to improve the overall physical quality of the city’s environment.

Environmental Crimes

757) 385-4228
An environmental crimes hotline has been established to provide citizens with the ability to report suspected illegal dumping activities. You should provide your name and telephone number, a description of the incident, the exact location of the incident, information such as a company name, license number or vehicle identification, and a description of any individuals involved.

Evacuation Routes (Hurricanes)

(757) 385-3111
The Virginia Department of Transportation (VDOT) has developed an evacuation plan designed to minimize problems caused by heavy traffic. To ensure a successful evacuation, residents should leave as early as possible and use routes specified for their area.

Family & Consumer Sciences

(757) 385-4769
Family and Consumer Sciences help Virginians improve the quality of life through educational programs which include: Family Financial Education; Home and Housing Education; Home-based and Micro-business Education; Consumer Education; and Positive Youth Development.

Family Planning Clinic

(757) 518-2700
Family Planning Clinics provide confidential birth control services and preconceptual counseling to women of child bearing age.  Fees for services are based on income. Services are by appointment only. Pregnancy testing services are provided on Monday mornings 8:00 – 11:00AM and Wednesday afternoons 1:00 – 4:00 PM.   A fee is charged.

Farm Bureau Live Amphitheater

(757) 368-3000
The Farm Bureau Live Amphitheater has 7,500 reserved seats located under the pavilion roof, each with an unobstructed view of the stage.

Farmers Market

(757) 385-4395
The Farmers Market, located at the corner of Princess Anne and Dam Neck Road, is a year-round open-air market featuring fresh local and regional produce; an organic grocer and butcher shop; florist and gift shops; candy and bakeries; restaurant; nature gifts and specialty stores; and a home and garden gift store. Restaurant opens daily at 7:00a.m. Management Office is open daily at 8:30 a.m. and General Merchants hours are: 10:00 a.m. – 5:00 p.m. Monday – Saturday, and Noon – 4:00 p.m. on Sunday.

Fence Permit

(757) 385-4211
A permit fee of $30.53 is required to ensure proper construction procedures, safeguard property values in the neighborhood, and enforce standards of the landscape, screening, and buffering specifications and standards set forth by the city of Virginia Beach. You will need a copy of the physical survey, a list of materials, and the type of landscaping planned.

Fines And Renewals

Fines for overdue library materials are 25 cents per day, per item, to a maximum of $10 per item. When fines exceed $10, a customer’s borrowing privileges may be restricted. Items may be renewed up to five times, if the item is not on reserve. Renewals may be requested at the library Web site, by telephone, or in person at any library agency.

Fingerprinting

(757) 385-4137
Fingerprint cards for non-criminal or employment reasons are provided to the public for a fee of $10 for the first card and $5 for each additional card. This service is not available for immigration and naturalization purposes.

Fire Reports

(757) 385-4228
Copies of fire incident reports may be obtained from this office. Citizens will need to provide a name, address and date of the fire, so that the report can be quickly located.

Fire Station 18-Green Run

(757) 385-4228

Fire Station 6- Creeds

(757) 385-4228

First Time Home Buyer Program

(757) 385-5750
The First Time Home Buyer program exists to help current renters overcome barriers to home ownership; provide incentives for home purchases in areas with low rates of home ownership; and to help insure the success of program participants once they become homeowners. Assistance is provided one time only to any individual or household. To be eligible for this program, the applicant must be a resident of Virginia Beach for a minimum of 90 days; and have a household total gross annual income that does not exceed 80% of the area median income (adjusted for family size) as established by the U.S. Department of Housing and Urban Development (HUD).

Fishing & Hunting License

(757) 385-8822
Hunting and fishing licenses are issued by the Clerk of Circuit Court or from a private sporting goods store or bait and tackle shop. A license is not required for fishing on private property. Please contact the License and Probate Division for specific exemptions on saltwater fishing licenses.

Flood Zones

(757) 385-4131
The Public Works Engineering Division can assist citizens in determining the flood zone in which their property lies.  Beach Management can provide citizens with a letter indicating their property’s flood zone. The National Flood Insurance Program is a program offered through the Federal Emergency Management Agency for homeowners in areas that may experience flood damage as a result of heavy rains, hurricanes or other natural disasters. Contact your insurance agent for more information on this program.

Foreclosure Prevention Resources

(757) 385-5750
The city of Virginia Beach recognizes that many homeowners are experiencing financial difficulties and may be facing foreclosure. A listing of resources to help homeowners locate the available assistance to prevent foreclosure has been assembled and is available at www.vbgov.com/housing.

Foster Care

(757) 437-3200
The Foster Care program provides services to children and families when the court places a child in the custody of Social Services.  Foster parents work closely with the agency and with the natural parents to help in resolving problems and reuniting the family whenever possible. Adults who are 21 years and older may be foster parents if they are willing to provide a healthy, safe and nurturing home for a child and meet all standards set by the State of Virginia.  A monthly maintenance payment toward the cost of room, board, clothing, personal care, and allowance is provided for each foster child.

Francis Land house

(757) 385-5100
The Francis Land House is a two hundred year old plantation home built circa 1805 – 1810. The Francis Land House is open to the public six days per week during the summer season for guided tours. Special programs for schools, scouts and the general public are offered throughout the year. The Land House was purchased by the city of Virginia Beach in 1975 and has been operated as a historic house museum since 1986. During the summer season the house is closed on Monday, but open Tuesday – Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m. The winter season is October 16, 2010 through April 15, 2011 and the house will be open on Saturday from 9:00 a.m. to 5:00 p.m. and on Sunday from noon until 5:00 p.m. Tours are every hour on the half hour and the final tour of the day is at 4:30 p.m.

Garage and Yard Sale Permit

(757) 385-8074
A permit is not required for residential garage or yard sales. Policies for these types of sales include limiting each residence to two sales per year, each with a duration of up to three calendar days. Sales are limited to used personal property of the resident. New items purchased for resale and arts & crafts created for resale are prohibited. No signs advertising the sale are allowed other than one sign on the property where the sale will be conducted.

Great Neck Library

(757) 385-2606
The Great Neck Library hours are Monday – Thursday, 10:00 a.m. ¬ 7:00 p.m. ; Friday and Saturday, 10:00 a.m. – 5:00 p.m.

Great Neck Park

(757) 496-6735
Great Neck Park is a 70-acre district park located along the banks of the Lynnhaven Bay. Facilities include four baseball fields, five large group shelters, mini-shelters, picnic tables and grills, three playgrounds, horseshoe pits, volleyball courts, vending machines, walking trails, and restrooms. Balls, horseshoes and bats may be checked out from the park office with a driver’s license or other form of identification. In addition, a gazebo located at the end of a scenic walkway overlooks the Lynnhaven River. The park is open from 7:30 a.m. to the posted closing time. For shelter reservations, please call  or visit any of our six community recreation centers.

Great Neck Recreation Center

(757) 496-6766
Great Neck Community Recreation Center is an 83,931 square-foot multi-faceted center located behind Cox High School. Facilities include an indoor swimming pool, game room, sports wall, traverse climbing wall, gymnasium, meeting rooms, dance and aerobic studio, racquetball courts, weight room, craft workshop, and demonstration kitchen. To participate in most activities you will need a valid membership card or daily pass. Hours of operation are Monday – Thursday, 6:00 a.m. ¬9:30 p.m.; Friday, 6:00 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Home Improvement and Repair

(757) 385-5750
Keeping housing in good repair helps everyone enjoy a better quality of life. However, sometimes it is difficult to afford what is necessary. Therefore, we make funds available in a variety of programs to help owners repair their homes and reduce future maintenance costs. Funds are provided either as grants or loans. Applications for assistance are taken by appointment only.

Household Hazardous Waste Facility

(757) 385-1980
This facility is located at the City of Virginia Beach Landfill.  Virginia Beach residents may take household hazardous waste to this facility.  For a list of acceptable items, please visit www.VBgov.com/wastemgt. The waste must be generated in the City of Virginia Beach from the primary residence and delivered in a privately owned non-commercial automobile, station wagon, passenger or minivan, unmodified low-sided pickup truck, or a trailer that is no larger than a pickup truck bed. Proof of Virginia Beach residency must be provided.  Disposal is limited to five gallons of liquid or 75 pounds of solid household hazardous waste per visit.

Immunization Clinic

(757) 518-2700
Routine immunizations for children from birth until their 19th birthday are provided at no charge. Walk-in immunization clinics are held Monday, Tuesday, Wednesday and Thursday mornings, 8:00 a.m. – 10:00 a.m. and Monday, Wednesday and Thursday afternoons, 1:00 p.m. – 3:00 p.m.   Appointments are available on Friday mornings, 8:15 a.m. – 11:15 a.m. Walk-in customers are seen on a first come first serve basis.  Shot records are required to be seen.

Juvenile and Domestic Relations Court

(757) 385-4391
The Juvenile and Domestic Relations District Court handles cases involving juveniles and adults involved in disputes concerning the support, visitation, parentage, or custody of a child and offenses against members of their own family. This court also handles foster care.

Kempsville Golf Course

(757) 474-8441
The championship tees measure 5,843 yards with Bermuda fairways and Bentgrass greens, featuring a challenging back nine with numerous bunkers and water hazards. Golf carts, pull carts and golf clubs are available for rental. Golf apparel and equipment are available in the Pro Shop. Private and group golf lessons with PGA golf professionals may be scheduled. Snack bar facilities are available for breakfast and lunch. Hours of operation are Monday – Friday, 6:30 a.m. – sunset, and Saturday and Sunday, 6:00 a.m. – sunset.

Kempsville Library

(757) 385-2627
The Kempsville Library hours are Monday – Thursday, 10:00 a.m. – 7:00 p.m.; Friday and Saturday, 10:00 a.m. – 5:00 p.m.; and Sunday (September – May only) 1:00 p.m. – 5:00 p.m.

Kempsville Recreation Center

(757) 474-8492
The Kempsville Recreation Center is 82,000 square feet. Facilities include game rooms, gymnasium, Sports wall, aerobics and dance rooms, racquetball court, weight room, meeting room, indoor swimming pool, softball fields, tennis courts, and outdoor basketball courts. To participate in most activities you will need a valid membership card or daily pass. Hours of operation are Monday – Thursday, 6:30 a.m. 9:30 p.m.; Friday, 6:30 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Library Card

Stop by any Virginia Beach Public Library location and complete and application form. To be eligible for a library card, you must provide proof of a current address and show a picture identification card with a valid signature. All Virginia residents and their families may apply for a Virginia Beach Public Library card. Non-Virginia Beach residents may purchase a card for $35 a year or a 3-month card for $10.  Free cards are also available to anyone who owns property within the Virginia Beach city limits or has a Virginia Beach business license.  There is no age requirement to apply for a library card. For people under the age of 18, a parent or legal guardian must sign the application form and return it to the library with proof of current address and picture identification. Key fob and replacement cards are $1.

Library Catalog

The Virginia Beach Public Library provides Internet access to the library catalog. Customers may also renew materials, place reserves or view their account online. The catalog may be unavailable nightly for a short period of time sometime between the hours of 10:00 p.m. and 3:00 a.m. The total down time should be less than one hour.

Library Meeting Rooms

Meeting Rooms are available at all libraries except Pungo-Blackwater and the South Rosemont Youth Library.   The Central Library also has a 248 seat auditorium.   Meeting Rooms cost $10 an hour and the auditorium is $25 an hour.   Government agencies are exempt from this fee.   Interested parties should contact each a specific library to make a reservation.

Little Island Park

(757) 426-0013
Little Island Park is a 144-acre beach park located next to the Atlantic Ocean, north of the Back Bay Wildlife Refuge. The park is open April 15 through October 31 from 5:30 a.m. to 11:00 p.m., and November 1 through April 14 from 7:00 a.m. to 5:00 p.m. Lifeguards are on duty daily from Memorial Day to Labor Day from 9:30 a.m. to 6:00 p.m. Daily parking fees between Memorial Day and Labor Day are $3 for residents, $5 for non-residents and $10 for buses and RVs. The park has a 775¬foot beach north of the fishing pier for surfing and a 2,000-foot beach for swimming and fishing south of the pier. Lighted tennis courts, basketball courts, restrooms, picnic shelters, and parking are available. Back Bay, a brackish lake, provides excellent fishing and crabbing along the western border of this unique park. For shelter reservations, please call or visit any of our six community recreation centers.

Long Term Care Pre-Admission Screening

(757) 518-2762
Social Work/Nursing assessments in the home or community setting for Medicaid funded long term care.

Marine Animal Stranding Response

(757) 437-6159
The Virginia Aquarium & Marine Science Center’s Stranding Response Program promotes the conservation of marine animal species through stranding response, research, rehabilitation and education. If you find a live or dead stranded marine mammal (dolphin, seal, whale) or sea turtle, please do not approach or move the animal. Immediately call the Stranding Response Team’s 24-hour hotline (757) 437-6159.

Marriage License

(757) 385- 8926
Marriage licenses are issued by the Clerk of the Circuit Court. Both parties must be present, and identification is required. If parties are under 18 years of age, written and notarized consent from a parent or legal guardian is required. There is a cash only fee of $30, and the license is valid for 60 days. Current authorized marriage commissioners are Allen Sokolik at 721-4608, George Hale at 306-7091, Harold McGee at 491-9177, and Curtis Payne at 430-9495.

Master Gardner Volunteers

(757) 385-8156
The Virginia Beach Master Gardener volunteer program is open to all adult city residents, and provides a 50 hour state-certified horticultural training program for applicants. Program graduates become city volunteers that contribute a minimum of 40 hours of their time each year through activities such as the MG HelpDesk, MG Speakers Bureau, youth programs in the public schools, and the annual Community Gardening Festival.

Mayor’s Committee For Persons With Disabilities

(757) 385-4581
On behalf of all people with disabilities, and in an advisory capacity to the Mayor, the committee’s mission is to raise the awareness of the Mayor, members of City Council, city administration, and the community at-large of the needs of persons with disabilities. The committee assists in formulating solutions to meet those needs and advises on issues involving compliance with state and national legislation addressing their needs.

Mechanical Permit

(757) 385-4211
Mechanical permits are required for the replacement, repair or alteration of mechanical systems in structures.

Mental Health/Substance Abuse

(757) 385-0888
The Emergency Services program operates 24 hours a day, 7 days a week. Weekend and holiday services are provided by site-based and mobile staff. Emergency Services provides telephone and in-person crisis assessment, intervention and consultation regarding persons with mental illness, substance use and co-occurring disorders. Services also include psychiatric evaluation, medication services and pre-admission screening for in-patient care.

Meyera E. Oberndorf Central Library

(757) 385-0150
The Central Library hours are Monday – Thursday, 10:00 a.m. – 9:00 p.m.; Friday and Saturday, 10:00 a.m. – 5:00 p.m.; and Sunday (September – May only) 1:00 p.m. – 5:00 p.m.

Mount Trashmore Park

(757) 473-5237
World-renowned Mount Trashmore Park is 165 acres comprised of two man-made mountains, two lakes, multiple playgrounds, a skate park, and multi-use trails. The mountain is 60 ft. high and over 800 ft. long and was created by compacting layers of solid waste and clean soil. The park is open year round from 7:30 a.m. until the posted time listed at the park. Facilities include four large and five small picnic shelters, skate park, playground areas, three volleyball areas, parking, a walking trail that measures approximately 1.45 miles, vending machines, and restrooms. The park features two lakes. Lake Windsor, located along South Blvd., is brackish water fed by Thalia Creek (fishing is allowed). Lake Trashmore, located along Edwin Dr., is freshwater and stocked with fish. No private boats are allowed on this lake, but fishing is allowed. For shelter reservations, please call  or visit any of our six community recreation centers.

Munden Point Park

(757) 426-5296
Munden Point Park is a 100-acre district park located on the North Landing River, a major leg of the Intercoastal Waterway. The park is open from 6:30 a.m. until the posted time listed at the park. Facilities include five large shelters, mini-shelters, a boat ramp, three ball fields, three basketball courts, a fitness trail, three playgrounds, horseshoe pits, canoe and kayak rentals, volleyball courts, vending machines, and restrooms. An outdoor amphitheater with electrical outlets is also available by reservation. For shelter reservations, please call or visit any of our six community recreation centers.

Municipal Parking Lots/Resort Area Parking

(757) 385-5303
There are 3,472 city-owned / leased parking spaces available to the public at the oceanfront, south end of Croatan, and the north end of Sandbridge.

Neighborhood Watch

(757) 385-1006
Neighborhood Watch is a program involving the joint efforts of the Crime Prevention Unit and the community. The program is designed to enhance neighborhood security, heighten the community’s power of observation, and encourage mutual assistance and concern among neighbors. Take the time to care about your family, your neighborhood and your city. Become a community leader for a Neighborhood Watch Program in your area.

Oceanfront Entertainment

(757) 385-4800
Family oriented activities are scheduled year-round at the 17th and 24th street parks.

Oceanfront Library

(757) 385-2640
The Oceanfront Area Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Operation Smoke Detector

(757) 471-5826
Operation Smoke Detector is a community service project funded by donations from businesses, community groups and citizens of Virginia Beach. The project is designed to provide and install smoke alarms in homes of citizens who do not have smoke alarms or are unable to install their own.

Outdoor Entertainment Permit

(757) 385-4800
An outdoor entertainment permit is required for events offering live or recorded musical entertainment for over 150 people that does not take place within a fully enclosed building. The application must be submitted at least 30 days prior to a one day event, and 60 days prior to a two or more day event. The permit fee can vary from $50 to $150, depending on the scope of the event and whether it is held on public or private property. If the event is on public property, the sponsor is required to provide a certificate of insurance covering general liability and may also be required to provide other items deemed necessary to ensure the safety of event participants and spectators. Please contact the Office of the Commissioner of the Revenue at (757) 385-8661 to verify if a community event license is also necessary and if trustee tax liability applies.

Out-Of-School Time Programs

(757) 385-0401
The Virginia Beach Department of Parks and Recreation offers quality before school, after school, intersession, breaks, and summer programming concurrent with the Virginia Beach City Public Schools (VBCPS) schedules for designated elementary and middle schools. Students participate in engaging, interactive and exciting games and activities that keep their minds and bodies energized when they’re not in school. For recreation center camps and registration information, please contact the recreation center that you want your child to attend.

Owls Creek Tennis Center

(757) 385-2695
At Owl Creek Municipal Tennis Center, our goal is to provide the best tennis activities anywhere. We offer 12 lighted outdoor courts, two climate-controlled indoor hard courts, tennis instruction, a pro shop with racquet stringing and repair, and locker and shower facilities. Fees are charged for court time and reservations are encouraged. From our many tournaments and round robins to our fun, energetic socials, you’re sure to find something for you and your family to enjoy. The center is open Monday – Friday, 9:00 a.m. – 9:00 p.m.; and Saturday and Sunday, 9:00 a.m. – 5:00 p.m. (closed holidays).

Parade Permit

(757) 385-4800
A parade permit application must be submitted at least 30 days prior to a one day event and 60 days prior to a two or more day event. The permit fee is $75 for events utilizing city sidewalks or residential streets and $100 for events utilizing a major thoroughfare. As a condition of approval, the event sponsor is required to provide a certificate of insurance covering general liability, and may also be required to provide other items deemed necessary to ensure the safety of event participants and spectators.

Park Shelter Reservations

(757) 385- 0465
Picnic shelters may be reserved in the following parks: Bayville Farms, City View, Great Neck, Little Island, Mount Trashmore, Munden Point, , Red Wing, and Woodstock Park. Shelter sizes range from eight to twelve tables, and all shelters have charcoal grills. Reservations can be made for a half or full day. Half day reservations are $60 and are from 9:30 a.m. to 2:00 p.m., or 3:00 p.m. until a half hour before posted park closing time. All day reservations are $120 and are from 9:00 a.m. until a half hour before posted park closing time. Commercial cookers, amusements, pony rides, amplified sound, etc. require an event permit.

Parking Fines and Tickets

(757) 385-6435
Payment for parking tickets must be received or postmarked no later than 14 calendar days after date of issuance. If payment is not received or postmarked within 14 calendar days, the amount due is doubled. Parking tickets may be paid at any City Treasurer Office or online with a credit card by visiting www.vbgov.com/etickets.

Parking For Persons With Disabilities

(757) 385-5303
The city has designated several parking spaces at the oceanfront for the physically challenged, including 65 spaces in the four municipal parking lots and garages. Alternate spaces are available on the following streets: Arctic and Atlanta Avenues, 2nd, 6th, 7th, 10th, 11th, 12th, 14th, 15th, 16th, 20th, 22nd, 23rd, 24th, 25th, 26th, 33rd, 34th, 36th, 37th, and 38th Streets. Ramps are located at every beach access in the resort area.

Pediatrics

(757) 518-2700
Limited pediatric services are available for infants and children up to 18 years old.   Fees for services are based on income.  Services provided include newborn and well baby checks and school physicals for children entering Virginia Beach school for the first time.  Clinic hours are Monday, 1:00 p.m. – 4:00 p.m. and Thursday, 8:15 a.m. – 11:30 a.m. by appointment only.

Pendleton Child Service Center

(757) 385-4537
The Pendleton Child Service Center provides services to families whose children ages 5 through 12 are experiencing behavior problems at home, school or within the community. Available services include family counseling, school consultation, a day treatment program, and a 24/7 residential program. In addition, Pendleton offers a wide range of group services for parents and children, including parenting skills training and social skills and anger management for children.

Personal Property (Assessments And Appeals)

(757) 385-4487
Citizens can appeal their assessment based on condition or high mileage to potentially reduce their personal property tax bill. If you feel your personal property (car, truck, motorcycle, RV and/or business use vehicle) has been assessed at more than its fair market value, you can appeal the assessment in person at the Commissioner of the Revenue’s office.

Personal Property Tax (Billing, Payments)

(757) 385-4445
The City Treasurer’s office is responsible for the collection of revenue for the city. Citizens can pay their city tax bills by mail, in person at any City Treasurer location, or online at www.vbgov.com/online_payments.

Personal Property Tax (Delinquent)

(757) 385-4445
Payments for delinquent personal property taxes can be made at any of the four City Treasurer locations: 5340 Fairfield Shopping Center; 281 Independence Blvd.; 2401 Courthouse Dr. (Bldg. 1); and 401 19th St. Only cash, check, money order or Discover Card payments are accepted for in-person payments.

Personal Property Tax Relief

(757) 385-4487
Personally owned vehicles used for non-business purposes with a gross weight of 7,500 lbs. or less may qualify for a percentage of personal property tax relief on the first $20,000 of assessed value. Vehicles assessed at $1,000 or less, receive 100% tax relief. Disables veterans and certain elderly or disabled persons may be eligible for a lower tax rate.

Placing a Child for Adoption

(757) 437-3539
The Social Services Department provides free information and guidance to those considering placing their child for adoption. The service is free, and you may also be able to participate in the selection of the adoptive parents.

Plumbing Permit

(757) 385-4211
Plumbing permits are required for all plumbing work including water service, drains, sewage disposal systems and installation of related parts and fixtures.

Police Auxilary

(757) 385-1006
The Auxiliary Police is a non-paid volunteer organization. Its primary function is to assist the regular force in policing the city of Virginia Beach. Volunteers perform police services and assist with emergency and non-emergency calls. Applicants must be at least 21 years of age, submit to a written test and background investigation, and pass a physical agility and polygraph test.

Police Non-Emergency Number

757-385-5000
Public safety assistance that is not an emergency or that originates from outside the calling area can be requested by dialing then number listed.

Pre-Trial Release Program

(757) 385-8970
The Pre-Trial Release is a state funded program.  The program’s goal is to reduce the need for jail bed space by providing a release alternative for defendants charged with non-violent felonies or misdemeanors who are awaiting court action.

Preventions Services

(757) 385-0803
Prevention Services promotes the reduction of substance abuse among all members of the community. Services are provided for youth and adults living in Virginia Beach. Most of the youth and adults served are identified as at risk for substance abuse or have already experimented with alcohol or other drugs. Additionally, of the youth and adults served, many exhibit risk factors associated with the onset of mental health problems. The risk reduction/resiliency model of prevention also focuses on the promotion of mental health.

Princess Anne Athletic Complex

(757) 385-0478
The Princess Anne Athletic Complex replaces the fields formerly at Princess Anne Park, purchased by Sentara in 2002.  The complex is located in the heart of Princess Anne Commons across the street from the Virginia Beach Sportsplex and Verizon Wireless Virginia Beach Amphitheater.  The complex includes eight lighted tournament-quality softball fields and seven multi-purpose playing fields (which allow for football, soccer, etc.), two of which are lighted.  The complex also features two full-service concession stands which are open during league play and tournaments.

Princess Anne Library

(757) 385-2610
The Princess Anne Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m.; Friday – Saturday, 10:00 a.m. – 5:00 p.m.; and Sunday (September – May only) from 1:00 p.m. 5:00 p.m

Princess Anne Recreation Center

(757) 426-0022
The Princess Anne Recreation Center is an 82,000 square-foot multi-faceted recreational space adjacent to Strawbridge Elementary School. Facilities include a gymnasium, indoor swimming pool, meeting rooms, game rooms, dance studio, racquetball courts, aerobics room, sports wall, weight room, and demonstration kitchen. To participate in most activities, you will need a valid membership card or daily pass. Hours of operation are Monday – Thursday, 6:00 a.m. – 9:30 p.m.; Friday, 6:00 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Public Information (Schools)

(757) 263-1949
The Virginia Beach City Public Schools’ Department of Media and Communications Development   provides information to citizens regarding school division instructional programs and services designed to help students meet academic achievements.  The department also has oversight of the Office of Community Relations, which handles partnerships and volunteers, and the Virginia Beach Education Foundation. Information is provided by phone, the Internet and in printed publications.

Public Schools Employment

(757) 263-1133
Staff members in the Public Schools Department of Human Resources are primarily responsible for employee recruitment; instructional, classified, and substitute  staffing; employee relations; and teacher licensure.

Pungo-Blackwater Library

(757) 385-2610
The Pungo Blackwater Library is open Monday – Thursday, 10:00 a.m. –  7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Racquetball Courts

Please contact your local recreation center for more information.
Racquetball courts are located at Bayside, Great Neck, Kempsville and Princess Anne Recreation Centers. Reservations are accepted by phone or in person on a first come, first served basis the day before and day of play. There is a one-hour time limit.

Real Estate Assessment Search

(757) 385-4601
The Real Estate Assessor’s Office provides an online search of assessment records.  This search is available at www.vbgov.com/e-gov/real_estate/

Real Estate Records (Deeds)

(757) 385-8821
The Clerk of the Circuit Court records and indexes all real estate transfers or deeds. The Commissioner of the Revenue then transfers property ownership for taxation purposes.

Real Estate Tax

(757) 385-4445
Real estate in Virginia Beach is assessed at the fair market value. For current tax rate information, please contact the City Treasurer or visit www.vbgov.com/treas.

Real Estate Tax (Delinquent)

(757) 385-4445
Delinquent real estate tax payments can be made at any of the four City Treasurer locations:

Real Estate Tax Exemption

(757) 385-4601
The tax relief program for senior citizens and persons with disabilities provides for an exemption, deferral or freeze of real estate taxes. Eligibility is based on a combination of age, disability, income, and total assets. Applications for exemption must be filed by June 30 of the year preceding the tax year for which exemption is sought.

Recovery Center

(757) 385-6950
The Recovery Center offers a closely monitored social setting for the safe, non-medical withdrawal from alcohol and other drugs. The facility is available 24 hours a day, 7 days a week. In case of emergencies, referrals will be made to local hospital emergency departments. The program provides screening and referrals to other treatment programs.

Red Wing Golf Course

(757) 437-2037
This classic golf course designed by George W. Cobb is even better! The course was closed for renovations and is now open for your enjoyment. All greens were rebuilt, shaped and seeded with Bent grass. Each fairway was reworked to improve drainage and enhance character; they remain within corridors of mature loblolly pines. New wetland areas and lakes provide beauty and additional challenges. Multiple trees provide golfers of all skill levels an opportunity to match their ability and ego to a teeing location. The course measures longer from the tips with improved playability from the forward tree locations. The Kevin Tucker Design Group created the renovation plan that highlights the best attributes of the old course, while providing up to date amenities. Red Wing Lake will provide you a great golf experience in a beautiful environment.

Red Wing Park

(757) 437-2038
Red Wing Park is a 97-acre park. The property, formerly the “Old City Poor Farm,” was acquired by the county in 1879 and developed in 1966 by the city as a family, general use park. Red Wing is home to many gardens, including the Reba S. McClanan Fragrance Garden, established through the joint efforts of Virginia Beach Parks and Recreation and the Council of Garden Clubs of Virginia Beach and the Miyazaki Japanese Garden The park is open year round from 7:30 a.m. until the posted time listed at the park. Facilities include tennis courts, a basketball court, four volleyball courts, two handball/racquetball courts, badminton courts, horseshoe pits, five shelters, three playground areas, three softball fields, nature trails, four gardens, picnic areas, grills, a dog park, open fields, vending machines, restrooms, and wooded areas.  For shelter reservations, please call or visit any of our six community recreation centers.

Residential Parking Permits

(757) 437-2059
Parking decal and guest passes for Oceanfront residents are issued at the Treasurer’s Office located at 401 19th Street.  Residents must provide two forms of proof of residency along with vehicle registrations. The first two permanent decals are free.  Additional decals are $5.00 each.  Guest passes may be obtained for $2.00 each and are limited to two (2) per household.  Temporary (72 hour) passes are free and available to all registered residents.

Rezoning

(757) 385-4621
A rezoning is required in order to change the uses legally allowed upon a piece of property from one category (such as residential) to another category (such as commercial). To apply for a rezoning, the applicant must submit an application to the Virginia Beach Planning Department. The application fee is $900. This process involves two public hearings and takes a minimum of three or four months.

School Board/Clerk of the Board

(757) 263-1016
The School Board adopts policies which serve as rules of operation for the public schools, determines the curriculum to be offered, employs teachers, provides furnished school buildings, and submits to the City Council a detailed report of expenditures and an estimate of funds needed to maintain the school division. Regular meetings are open to the public and are held at 6:00 p.m. generally on the first and third Tuesday of each month.

School Bus Transportation

(757) 263-1545
Free school bus transportation is provided for students who live beyond the designated non-transportation zones.. The school bus fleet includes specially equipped buses for transporting students who have physical.

Seatack Recreation Center

(757) 437-4858
Seatack Recreation Center is a 22,000 square-foot multi-faceted recreational space. Facilities include a gymnasium, meeting room, indoor swimming pool, sports wall, climbing wall, weight room, picnic area, and outdoor grills. To participate in most activities you will need a valid membership card or daily pass. Hours of operation are Monday, Wednesday, and Friday, 8:30 a.m. – 9:00 p.m.; Tuesday and Thursday, 6:30 a.m. – 9:00 p.m.; Saturday, 9:00 a.m. – 5:00 p.m.; and Sunday, 11:00 a.m. – 5:00 p.m.

Senior Adult Services

(757) 385-4022
Senior Adult Services serves adults age 60 and over with mental health, substance abuse and co-occurring disorders. Consultations can be provided to their families as well. Services include therapy, medication management, and case management. The Senior Adult Day Support program provides socialization and independent living skills activities. The program operates Monday – Friday, 10:30 a.m. – 2:30 p.m., and clients usually attend once or twice per week. Transportation is available. The Senior Adult Respite Care program provides in home respite care to provide family caregivers a break from caring for their senior adult relative or younger adult relative with dementia. Support groups are also available.

Sewer Management

(757) 385-4631
If you receive water service from the city, you can establish, transfer, or discontinue your service by calling 24 hours in advance or submitting an online service request using Public Utilities Online Services at www.vbgov.com/dpu. There is no charge for discontinuing service, but a non-refundable set-up fee is charged for transferring or establishing service in your name and will be included on your first utility bill.

Shelters

(757) 385-3111
Emergency shelters are opened in coordination with Human Services, Public Schools, Sheriff’s Office, and the American Red Cross when warranted by threatening conditions. Shelter facilities are selected based upon American Red Cross guidelines and internal city policies. The shelters chosen are the best available for emergency sheltering; however, the buildings are also at risk and can suffer damage when faced with the conditions of a hurricane.

Sign Permit & Regulations

(757) 385-8074
Any sign constructed, repaired, replaced or repainted after October 29, 1970 is required to have a permit before installation. If the sign is new, it must meet standards set by the building code administrator.

Skateboard and Inline Skating Regulations

(757) 563-0400
By city ordinance skateboards, roller blades or similar devices are prohibited at any time between Rudee Inlet and 42nd Street, from the west side of the sidewalk on Pacific Ave. to the Atlantic Ocean. Roller blades or in-line skates are permitted on the Boardwalk, but not on the grassy area adjacent to the Boardwalk, the bicycle path, or in oceanfront parks or plazas. The City of Virginia Beach operates two premier skate parks located in Mount Trashmore Park and Woodstock Park. Both skateboarding facilities are free and open to the public.

South Rosemont Youth Library

(757) 385-2650
The South Rosemont Youth Library’s services and collection serve youth from infant to 18 years of age.  The Library hours are: Monday –  Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m.  -5:00 p.m. Duringthe summer months (June-August), the hours may vary. Please call the library for current schedule.

Special Education Program

(757) 263-2066
The school division’s Office of Programs for Exceptional Children provides special education programs for all persons ages 2- to 21-years-old with disabilities. Parents or guardians who think their child has a disability should contact the school that serves their neighborhood. Each school has a child study team and a special education committee. Hours of operation are Monday – Friday, 8:30 a.m. – 3:30 p.m.

Special Services Library

(757) 385-2684
The Special Services Library offers services and library materials in special formats for eligible persons who are blind or physically handicapped. The Special Services Library for the blind and physically handicapped is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

State Income Tax

(757) 385-4483
Virginia state income tax returns should be filed with the Commissioner of the Revenue on or before May 1st. Assistance with the preparation of returns is available if a copy of your completed federal income tax return as filed with the Internal Revenue Service and any W-2 and 1099 forms showing Virginia state tax withheld are provided. Federal tax returns are prepared and electronically filed for persons qualifying for the Earned Income Tax Credit.

Storm Water Drainage System

(757) 385-1470
Storm water management helps to minimize flooding and improve water quality through the construction, maintenance and monitoring of systems that improve storm water drainage.

Stormwater Management

(757) 385-5859
Storm water management fees are necessary to meet federal and state water quality standards and to address storm flooding. Every owner of developed property is billed semi-annually for storm water management services.

Stormwater Management Fee

(757) 385-5859
Storm water management fees are necessary to meet federal and state water quality standards and to address many storm event flooding problems. Every owner of developed property is billed semi-annually for storm water management services. For non-residential property owners and multi-family buildings with more than 4 units, the fee is based on the amount of impervious surface on the site.

Street Address

(757) 385-4621
Street addresses are issued for all new residential and commercial structures. The planning department approves all street names and resolves any problems with existing street names or addresses.

Street Lights

(757) 385-1470
For your convenience, you may report a street light outage via the City’s website at: www.vbgov.com/reportaproblem

Street Maintenance (Potholes)

(757) 385-1470
The Public Works Highway Division is responsible for the maintenance of all public streets, highways, bridges, and sidewalks. Citizens can report potholes online by visiting www.vbgov.com/reportaproblem.

Subpoenas & Warrants (Civil Processing)

(757) 385-6336
Civil Process is responsible for serving court papers issued from all Virginia state courts and processes papers issued by other states that are being served in Virginia Beach. This includes the execution of warrants, evictions, repossessions, levies, and sheriff sales.

Surfing Regulations

(757) 385-1999
Surfers are always required to wear a surfboard leash. Surfing is prohibited within 30 feet of the shoreline from Memorial Day weekend through Labor Day weekend. If red flags are flying, it means that water conditions are dangerous, and surfers are advised to contact a lifeguard before they enter the water. Visit the Department of Emergency Medical Services (EMS) Web site for additional information and surfing hours at the various beaches.

Tent Permit

(757) 385-4211
When installing a tent over 900 square feet at a public or commercial location, a building permit is required. The fee is $30. If under the 900 square, the flammability certificate is required to be on site. If any cooking is to be performed under the tent, Health Department approval is required.

Therapeutic Recreation

(757) 474-8877
The mission of the Therapeutic Recreation Program is to enrich the quality of life by promoting and providing access to opportunities that offer skill development, leisure education, and facilitate participation in recreation activities for individuals with disabilities or those who are experiencing life challenges.

Traffic Court

(757) 385-8531
The Traffic Division of the General District Court has jurisdiction over cases involving traffic violations. Hours: Monday – Friday, 8:00 a.m. – 4:00 p.m. (telephone operators 8:00 a.m. – 3:45 p.m.). The Traffic Division is located on the first floor of Building 10. Visit the Courts’ Web site for case information, disposition inquiries, and online payments of pre-payable traffic offenses.

Trustee Tax

(757) 385-4515
Trustee taxes are assessed by the Commissioner of the Revenue and collected by the City Treasurer. The tax consists of food, lodging, daily rental, admission, participatory sports, utility, and cigarette taxes.

Victim Witness Program

(757) 385-8301
The Victim-Witness Program in the Office of the Commonwealth’s Attorney works with victims and witnesses of violent crimes to provide court support assistance and information on victim compensation.

Virginia Aquarium and Marine Science Center

(757) 385-3474
The Virginia Aquarium & Marine Science Center explores Virginia’s marine environment past and present through hundreds of hands-on exhibits, live animal habitats, more than 700,000 gallons of aquariums, and a 3D IMAX theater. The Aquarium  is open daily (September – May) from 9:00 a.m. to 5:00 p.m. with extended summer hours from 9:00 a.m. to 6:00 p.m. It is closed Thanksgiving Day and Christmas Day.

Virginia Beach 3-1-1 (VB 3-1-1)

(757) 385-3111
Virginia Beach 3-1-1 is a simple, easy to remember single point of contact for city information, services, news and events. When calling from a landline telephone within Virginia Beach city limits, customers can simply dial 3-1-1 to reach a VB 3-1-1 call taker (dial 385-3111 from cellular phones or when calling from outside city limits). VB 3-1-1 is also available via Live Online Assistance at www.vbgov.com.

Virginia Beach Convention Center

(757) 385-2000
The design of the Virginia Beach Convention Center allows for amazing flexibility to accommodate and fully equip groups of all sizes. Specifically, it includes a 150,000 square-foot exhibition hall, the largest ballroom in Virginia at 31,029 square feet, 28,929 square feet of meeting space, generous pre-function space, 2,230 free parking spaces, and the latest technological amenities, including a 360’ video wall and wired and wireless high-speed Internet access throughout the facility. The administrative offices are open Monday – Friday, 8:00 a.m. – 5:00 p.m.

Virginia Beach Growsmart

(757) 385-0144
Partnering with city and community organizantions, Virginia Beach GrowSmart ensures that all Virginia Beach children will be born healthy, continue to thrive and enter Kindergarten ready to succeed in school and in life. Virginia Beach GrowSmart strives to promote and improve healthy development and school readiness for the prenatal to five population in the City of Virginia Beach.

Virginia Beach National Golf Club

(757) 563-9440
Virginia Beach National opened in May 1999 as the premier public golf course in the Tidewater area. A Pete Dye design with assistance from Hall of Famer Curtis Strange, VB National is a masterful blend of natural grasses, waste areas, rolling fairways and tour quality greens. The course has hosted some of the best players in the world as the host of the Nationwide Tour’s Virginia Beach Open. The Par 72 course stretches to well over 7200 yards from the Championship Tees and can offer you all the challenge you desire; however, five sets of tees insure you the ability to find your comfort zone. Please join us for a round at Virginia Beach National soon, and test your game on a course that has tested the pros!

Virginia Beach Sportsplex

(757) 427-2990
Opened in July 1998, the Sportsplex was the first facility in the country to be designed and constructed primarily for professional soccer. Today the facility hosts a variety of other field sporting events in addition to soccer. Managed by Hometown Sports Management, the Sportsplex is comprised of the Sportsplex Stadium, Sportsplex Field Hockey National Training Center, Sportsplex Criterion, and Sportsplex Athletic Fields, the sports complex provides space and athletic fields for a number of different sports.

Virginia Beach Television (VBTV)

(757) 385-8288
The city operates three government and education cable television channels. Viewers can find VBTV on the following cable systems and channel designations: Cox Cable channels 46, 47 & 48 and Verizon Cable channels 45, 46 & 47.

Visitor Information Center

(757) 437-4919/1800-822-3224
The Visitor Information Center provides information on attractions, accommodations, restaurants, and events held in Virginia Beach. The center is open seven days a week from 9:00 a.m. to 5:00 p.m. From mid-June through Labor Day, the center offers extended hours from 9:00 a.m. to 7:00 p.m. The center is closed on holidays during the fall and winter.

Volunteer Council

(757) 385-4722
You may register to vote if you are a United State citizen, a resident of Virginia, will be 18 years of age by the day of the next general election, have had your voting rights restored after having been convicted of a felony, or have had your capacity restored if you have been declared mentally incapacitated in a Circuit Court.

Volunteers

(757) 385-4722
Volunteers make a difference in the quality of life for Virginia Beach residents and visitors. Volunteers work in almost every department of the city, including Fire, EMS, Police, Parks & Recreation, Libraries, Courts, Mental Health, and Public Health. Volunteers save lives and properties, do clerical work, and work with citizens of all ages. Join the more than 20,000 volunteers who are making a difference in Virginia Beach. Visit the Office of Volunteer Resources or www.vbgov.com/ volunteer for information.

Voter Registration

(757) 385-8683
You may register to vote if you are a United States citizen, a resident of Virginia, will be 18 years of age by the day of the next General Election, have had your voting rights restored if you have ever been convicted of a felony, and/or have had your capacity restored if you have been declared mentally incapacitated by a Circuit Court. Registration is closed  during the 21 days before a primary or general election as required by state law. Residents must  vote in the precinct in which they reside. Absentee ballot applications are available upon request or may be downloaded from our website at www.vbgov.com/voter.

Wahab Public Law Library

(757) 385-4419
The mission of the Wahab Public Law Library is to ensure free access to current legal and law-related information for research and the practice of law, and to provide a well-trained, professional staff to provide quality customer service to the general public, government agency employees, the judiciary, and members of the legal profession. Hours of operation are Monday – Friday, 8:30 a.m. – 4:30 p.m.

Water Services (Establish, Transfer, Disconnect)

(757) 385-4631
If you receive water service from the city, you can establish, transfer or discontinue your service by calling 24 hours in advance or submitting an online service request using Public Utilities Online Services at www.vbgov.com/dpu. There is no charge for discontinuing service, but a non-refundable set up fee is charged for transferring or establishing service in your name and will be included on your first utility bill.

Waterfront Construction Permit

(757) 385-8246
A permit and construction plan approval is required to construct, alter, or repair landings, docks, bulkheads, and other similar structures.

Web Site/Online Services

(757) 385-1771
VBgov.com is the city’s award-winning Web portal that contains dozens of online services that enable visitors to conduct business with the city from the comfort of their home or office. Visit VBgov.com for city news, information and services. Available online services include: Live Online Assistance from VB 3-1-1 staff, Streaming video of live and archived public meetings (City Council, School Board, Planning Commission) and a variety of original VBTV programs, Online payment of city bills such as water, taxes, parking tickets, and pre-payable police citations, Police crime and traffic accident reports, Online registration for Parks and Recreation classes, Search and apply for city employment opportunities, Report problems such as potholes, street light or traffic signal outages, graffiti, and more

Windsor Woods Library

(757) 385-2630
The Windsor Woods Library is open Monday – Thursday, 10:00 a.m. – 7:00 p.m. and Friday – Saturday, 10:00 a.m. – 5:00 p.m.

Woodstock Community Park

(757) 366-4538
Woodstock Community Park is a 30-acre park located in Kempsville. The park is open year round from 7:30 a.m. until the posted time listed at the park. Facilities include three large picnic shelters, playground, two volleyball courts, two tennis courts, horseshoe pits, softball field, dog park, playing field, vending machines, skate plaza and restrooms. Balls, bats and horseshoes can be checked out from the park office with a driver’s license or other form of identification. For shelter reservations, please call or visit any of our six community recreation centers.

Work Permit

(757) 263-1000
Work permits are available through all high school guidance offices. The high school guidance office has a staff person authorized to issue work permits for those eligible. Both the Intent to Employ and Permission for Employment forms can be obtained at any high school guidance office and must be completed by the employer before a work permit can be issued. Work permits are only issued to children ages 14 and 15 and who currently have a job. Proof of age is required and should be presented along with the Intent to Employ form at the time of issuance. Both the parent and the student need to be present at the time of issuance.

Yard Waste Container

(757) 385-4650
For larger amounts of yard waste, roll-off containers are available on a first-come, first serve basis. There is a fee for this service.  The containers measure 13 x 7 x 5 feet. Tree limbs must be no larger than 6 inches in diameter and must fit totally within the container. If you place bags of yard waste in the trailer, you must use clear plastic bags, but loose leaves and grass are acceptable. You may schedule the container for a day with AM or PM delivery available. Trailers delivered on Friday will be picked up on Monday. The homeowner or resident, at least 18 years old, must sign for the trailer when delivered, but need not be home when it is picked up. Please call 757-385-4650 well in advance if you wish to schedule a container. This service is not available online.